Filip Papakostas
GRWhy i paid for a month and i can't download a song? My name is Philip Papalostas. I was a member of soundstripe for a year until last January. I didn't have to pay for a year again. Today i paid for a month because i want to use some songs for a video. Soundstripe dont allow me to do anything. A message appears at subscription area that says: Your last payment failed. Please update your card to pay off your delinquent invoice. Why i have to pay any delinquent invoice? Why i paid for a month and i can't download a song? And if there is any delinquent invoice which i can't understand what is it, why soundstripe accepted with no problem the 15$ for the monthly package? I sent an email and they didn't answered me. Live chat also is closed. I want to continue with my work and i can't. I am stongly dissapointed.
Craig
AUall good until I decided to… all good until I decided to unsubscribe, then payments just keep being taken .... when I complain they say they didn't get the unsubscribe which can only be done on the page & refuse to refund..... CAUTION!!!
MH
SGHigh Quality music but not efficient search engine Great quality music but search engine system is not efficient and I often lose patience try looking for suitable music. Can’t type to search keywords like - Emotional, Party, Christmas like other stock music site.
Steve
GBNo Customer service No Customer service. My carding charge for 18 months while not using service. I will be posting on yelp as as well as google, as well as consumer reports, bbb and all sound magazine websites.
Mary Omel
GBThere is not a huge variety There is not a huge variety. I am a wedding videographer and when looking for music there are only like 4-5 artists who have a million songs but they all sound the same and are not even that good. Although music bed is expensive it will be worth the switch for me because there are more really good options of music