Why i paid for a month and i can't download a song? My name is Philip Papalostas. I was a member of soundstripe for a year until last January. I didn't have to pay for a year again. Today i paid for a month because i want to use some songs for a video. Soundstripe dont allow me to do anything. A message appears at subscription area that says: Your last payment failed. Please update your card to pay off your delinquent invoice. Why i have to pay any delinquent invoice? Why i paid for a month and i can't download a song? And if there is any delinquent invoice which i can't understand what is it, why soundstripe accepted with no problem the 15$ for the monthly package? I sent an email and they didn't answered me. Live chat also is closed. I want to continue with my work and i can't. I am stongly dissapointed.

Perfect tool for the videographer/editor Cost is reasonable. Variety is awesome. Layout is perfect. As a videographer/editor who has worked on projects from weddings to real estate, church promotions and a good deal of nonprofit work, SoundStripe is perfect for what I do. I'm on year two of my subscription and love having this tool in my back pocket.

Have been taking money from my account… Have been taking money from my account without my permission for two years. I canceled in 2020 and they can see I have not used my account since and yet they have been taking money from my account? To me this is theft. Be very careful of this company.

The service is good but they have a… The service is good but they have a billing system that it's made to trick you and make you pay always without helping you removing the subscription. Also, once you add the payment method it's impossible to remove it... this is really really BAD for me. I will never again use it if they don't update this problems.. Still trying to figure out why I still pay if I removed the subscription weeks ago...

Scam & confused customer service Scam, if you try to cancel they try to give you a partial refund without your consent, despite not using any of the music. I managed to get a full refund by telling them how the law works, but not a good use of my time, nor yours. Avoid