Why i paid for a month and i can't download a song? My name is Philip Papalostas. I was a member of soundstripe for a year until last January. I didn't have to pay for a year again. Today i paid for a month because i want to use some songs for a video. Soundstripe dont allow me to do anything. A message appears at subscription area that says: Your last payment failed. Please update your card to pay off your delinquent invoice. Why i have to pay any delinquent invoice? Why i paid for a month and i can't download a song? And if there is any delinquent invoice which i can't understand what is it, why soundstripe accepted with no problem the 15$ for the monthly package? I sent an email and they didn't answered me. Live chat also is closed. I want to continue with my work and i can't. I am stongly dissapointed.

The service is good but they have a… The service is good but they have a billing system that it's made to trick you and make you pay always without helping you removing the subscription. Also, once you add the payment method it's impossible to remove it... this is really really BAD for me. I will never again use it if they don't update this problems.. Still trying to figure out why I still pay if I removed the subscription weeks ago...

No Customer service No Customer service. My carding charge for 18 months while not using service. I will be posting on yelp as as well as google, as well as consumer reports, bbb and all sound magazine websites.

Have been taking money from my account… Have been taking money from my account without my permission for two years. I canceled in 2020 and they can see I have not used my account since and yet they have been taking money from my account? To me this is theft. Be very careful of this company.

Overall a very good and cheap service Overall a very good and cheap service. Still find quite a bit of it sounds very similar. But I always eventually find what I need, though sometimes the search takes a while, but it always has for me in any of these types of applications