Scam & confused customer service Scam, if you try to cancel they try to give you a partial refund without your consent, despite not using any of the music. I managed to get a full refund by telling them how the law works, but not a good use of my time, nor yours. Avoid

all good until I decided to… all good until I decided to unsubscribe, then payments just keep being taken .... when I complain they say they didn't get the unsubscribe which can only be done on the page & refuse to refund..... CAUTION!!!

The service is good but they have a… The service is good but they have a billing system that it's made to trick you and make you pay always without helping you removing the subscription. Also, once you add the payment method it's impossible to remove it... this is really really BAD for me. I will never again use it if they don't update this problems.. Still trying to figure out why I still pay if I removed the subscription weeks ago...

Why i paid for a month and i can't download a song? My name is Philip Papalostas. I was a member of soundstripe for a year until last January. I didn't have to pay for a year again. Today i paid for a month because i want to use some songs for a video. Soundstripe dont allow me to do anything. A message appears at subscription area that says: Your last payment failed. Please update your card to pay off your delinquent invoice. Why i have to pay any delinquent invoice? Why i paid for a month and i can't download a song? And if there is any delinquent invoice which i can't understand what is it, why soundstripe accepted with no problem the 15$ for the monthly package? I sent an email and they didn't answered me. Live chat also is closed. I want to continue with my work and i can't. I am stongly dissapointed.

The price is right but the music is low… The price is right but the music is low grade. A LOT of electronic music for some reason (probably because any kid can make it on their computer), wish they could filter out genres in search like EDM - also lacks in new music.... "new releases" are far and few between. Been using it for 2 years now, you can find a gem every once in a while but might have to move on since the music is subpar and it doesn't look like its getting better anytime soon.