Brandon Mikata Miyasaki
GBDon't waste time on your playlists I've been using Sound Stripe for a few years. The music for my type of projects is great. However, there's been a few times that I noticed my playlists were getting smaller... I would spend hours finding music for different types of projects only to come on a couple months later to see that the songs were now missing. I asked customer support if they were aware of this and they couldn't tell me straight up that they do "archive" songs so they disappear. Instead, they asked me a couple times to provide them songs so they could research this... First off, that could take several hours on my end because I do a few thousand video edits a year and subscribe to a few copyright free libraries. Secondly, its a simple yes or no answer now that I know the answer. I went back and forth with the support for about 10 minutes. Every video editor knows how many hours it can take to find good music and to find out they are "archiving" songs over time without letting us know is really annoying. The fact they wasted my time to get a response is also annoying. They said they'd pass the conversation to management, but I doubt it.
Hugh Hill
SEHave been taking money from my account… Have been taking money from my account without my permission for two years. I canceled in 2020 and they can see I have not used my account since and yet they have been taking money from my account? To me this is theft. Be very careful of this company.
Brian
GBSo far I've had to use Soundstripe… I've had Sound strip for almost a month now. 3.5 stars So far I've had to use Soundstripe quite a bit for a gig that required multiple videos. I like the music so far and they have a decent library of music with quality music and vocals. The service, however, seems to be lacking. i signed up for the affiliate program and within days got an invite and emailed my contact and so far it's been nearly 3 weeks with no response. So if you're self sufficient and can navigate a good user interface like Soundstripe, nor do you care for service, this site is a gem, however, if you do require great service, this might not be the top of your list.
Angelo Libero Mangieri
ITThe service is good but they have a… The service is good but they have a billing system that it's made to trick you and make you pay always without helping you removing the subscription. Also, once you add the payment method it's impossible to remove it... this is really really BAD for me. I will never again use it if they don't update this problems.. Still trying to figure out why I still pay if I removed the subscription weeks ago...
Haider
GBScam & confused customer service Scam, if you try to cancel they try to give you a partial refund without your consent, despite not using any of the music. I managed to get a full refund by telling them how the law works, but not a good use of my time, nor yours. Avoid