Why i paid for a month and i can't download a song? My name is Philip Papalostas. I was a member of soundstripe for a year until last January. I didn't have to pay for a year again. Today i paid for a month because i want to use some songs for a video. Soundstripe dont allow me to do anything. A message appears at subscription area that says: Your last payment failed. Please update your card to pay off your delinquent invoice. Why i have to pay any delinquent invoice? Why i paid for a month and i can't download a song? And if there is any delinquent invoice which i can't understand what is it, why soundstripe accepted with no problem the 15$ for the monthly package? I sent an email and they didn't answered me. Live chat also is closed. I want to continue with my work and i can't. I am stongly dissapointed.

Essential for any production company. I run a volume based video business and have been using Soundstripe for about a year now. Our client's love the music we've been using, and my team couldn't be happier with the user friendly interface. Unlike other competitors, Soundstripe has continuously updated their libraries and impressed us each month with fantastic music at a fantastic price. Dan dreschervisuals.com

Overall a very good and cheap service Overall a very good and cheap service. Still find quite a bit of it sounds very similar. But I always eventually find what I need, though sometimes the search takes a while, but it always has for me in any of these types of applications

No Customer service No Customer service. My carding charge for 18 months while not using service. I will be posting on yelp as as well as google, as well as consumer reports, bbb and all sound magazine websites.

Don't waste time on your playlists I've been using Sound Stripe for a few years. The music for my type of projects is great. However, there's been a few times that I noticed my playlists were getting smaller... I would spend hours finding music for different types of projects only to come on a couple months later to see that the songs were now missing. I asked customer support if they were aware of this and they couldn't tell me straight up that they do "archive" songs so they disappear. Instead, they asked me a couple times to provide them songs so they could research this... First off, that could take several hours on my end because I do a few thousand video edits a year and subscribe to a few copyright free libraries. Secondly, its a simple yes or no answer now that I know the answer. I went back and forth with the support for about 10 minutes. Every video editor knows how many hours it can take to find good music and to find out they are "archiving" songs over time without letting us know is really annoying. The fact they wasted my time to get a response is also annoying. They said they'd pass the conversation to management, but I doubt it.