Have been taking money from my account… Have been taking money from my account without my permission for two years. I canceled in 2020 and they can see I have not used my account since and yet they have been taking money from my account? To me this is theft. Be very careful of this company.

Scam & confused customer service Scam, if you try to cancel they try to give you a partial refund without your consent, despite not using any of the music. I managed to get a full refund by telling them how the law works, but not a good use of my time, nor yours. Avoid

If I can give a zero If I can give a zero, I would. They hide a very important info in terms of use, not under your plan. They will block your videos on you tube. Most of music are generic, I got 10 different artists with the same music.

No Customer service No Customer service. My carding charge for 18 months while not using service. I will be posting on yelp as as well as google, as well as consumer reports, bbb and all sound magazine websites.

Why i paid for a month and i can't download a song? My name is Philip Papalostas. I was a member of soundstripe for a year until last January. I didn't have to pay for a year again. Today i paid for a month because i want to use some songs for a video. Soundstripe dont allow me to do anything. A message appears at subscription area that says: Your last payment failed. Please update your card to pay off your delinquent invoice. Why i have to pay any delinquent invoice? Why i paid for a month and i can't download a song? And if there is any delinquent invoice which i can't understand what is it, why soundstripe accepted with no problem the 15$ for the monthly package? I sent an email and they didn't answered me. Live chat also is closed. I want to continue with my work and i can't. I am stongly dissapointed.