Tyler
GBI just released my album on the 4th of… I just released my album on the 4th of July, 2023, registered my songs June 5th, 2023. Please reply to my ticket for getting my track listed at my PRO. I am wondering if I am missing out on any royalties if it's not registered yet (or can you collect retroactively?) Update: Songs registered within about a month and a half (07/19/23). I'm impressed with their support- it is great 👍 I'm a small artist starting out essentially. Thank you
Nino C
GBI have not received my 4th quarter… I have not received my 4th quarter payments but on the website it says that’s it was sent and delivered I emailed songtrust many times and no response or even a help to get my payment. I’ve also seen other people tweet to them about missing 4th quarter payments. This should not be happening with a credited company like this. And I’m still waiting for my payment it’s been a week already and no response
Jon C
GBSupport has become unresponsive It's been 51-days on a question regarding content ID with YouTube and them. I understand "that some inquiries require involvement from other team members and stakeholders so they may take longer to resolve." But almost 2 months and no update? I'll give them credit for a 10-day follow email (which was most likely automated) "We assure you that we have received your inquiry and we are working to get back to you as quickly as possible.", but there's been nothing after that.
Mack
GBThe worst company ever! The worst company ever!! They don't reply to their tickets plus they don't register your songs, I have 8 songs stuck on "Processing" for over a year. Guys do yourself a favor become your own publisher, or go with the competition like Tune Core or CD Baby Publishing. Stay Away!!!
P B
GBSongtrust are just a bunch of lying con… Songtrust are just a bunch of lying con artists. Promise of royalties paid has never materialised and now they want my personal data to access my account. I wouldn't trust Songtrust with my data - they would probably sell it on. I signed up in good faith and now they have access to my label artists work and will continue to collect without paying anything back . Avoid this shabby nasty little company . 😱