Max
FRGood After an admittedly long delay during which you may find yourself blocked from your account due to verification of your content additions, you should be able to work with Songtrust again. In my memory, the wait lasted about 2 to 3 months. During this period where nothing happens, the fault for me is the lack or absence of response from the customer service. Today, the conflict has been resolved, my content authenticated and I work with songtrust in perfect harmony. It is just necessary to be patient at the beginning of the partnership.
Sven M
GBWORST COMPANY EVER! DO NOT TRUST! Songtrust promised us (3 producer/composer team) back royalties for our streaming catalog upwards of $30k when we signed up around 3 years ago. Since we signed up we received a few hundred $$ and every way of contacting them, direct email, support ticket, facebook etc...remains unanswered. We received a couple of apologetic emails that they would get back to us shortly - never happened - completely ghosting us for 3 solid years. Absolutely unbelievable and terrible company. The problem is, we lost 3 years of collecting these back royalties and they may be lost forever. STAY AWAY!
Anna
GBnot registered, taking percentage I've just realised they are taking 50 percent of royalties from my song, without even being registered with them! Very dodgy. I accidentally saw them on my PRS account, before I've never heard of them.
Jess
GBCustomer support never replies Customer support never replies. It has been approx 6 months and still no reply, plus they have still not generated an ISWC for my songs so I can't pitch them for sync. Will be cancelling and taking my songs elsewhere as this company is shocking.
colm whyte
CACancellation with Songtrust is impossible I submitted an email as well as a request using their form on April 27th. I have since submitted multiple requests again and again through their form as well as their ticket system as directed. Their has been radio silence. Be careful because when you sign with Songtrust your deal might end up being permanent despite what the terms and conditions may lead you to believe.