Nino C
GBI have not received my 4th quarter… I have not received my 4th quarter payments but on the website it says that’s it was sent and delivered I emailed songtrust many times and no response or even a help to get my payment. I’ve also seen other people tweet to them about missing 4th quarter payments. This should not be happening with a credited company like this. And I’m still waiting for my payment it’s been a week already and no response
Claudio Souza Mattos
PTI am working with Songtrust since 2021… I am working with Songtrust since 2021 and they are formidable company. They collect all my mechanical royalties and update the report every quarter. They know accept wire transfers and you don't need to have a payoneer account anymore which is very good. I recommend this company
Max
FRGood After an admittedly long delay during which you may find yourself blocked from your account due to verification of your content additions, you should be able to work with Songtrust again. In my memory, the wait lasted about 2 to 3 months. During this period where nothing happens, the fault for me is the lack or absence of response from the customer service. Today, the conflict has been resolved, my content authenticated and I work with songtrust in perfect harmony. It is just necessary to be patient at the beginning of the partnership.
Guy_Beepwood
GBAn Unfortunate Company Songtrust can best be described as an unfortunate company. There are plenty of "resources" out there hell bent on taking advantage of artists. I don't believe Songtrust does this intentionally or by design; it does so via neglect, poor management and woeful understaffing. You will wait for months on end to receive replies to customer service inquiries and when those replies come they will either be incomplete (at best) or lack of any good information at all. You will wait years on end for your tracks to be fully processed with PROs. You will be subject to a terrible user interface and a paltry website that does not function smoothly. What does function very well, however - is the collection of your sign up fee. That transaction will go very quickly and without incident. Perhaps the future will hold some restructuring for this company and it can be a useful entity for artists but as of now, I'd say avoid Songtrust. Save your money and save yourself some grief.
Tyler
GBI just released my album on the 4th of… I just released my album on the 4th of July, 2023, registered my songs June 5th, 2023. Please reply to my ticket for getting my track listed at my PRO. I am wondering if I am missing out on any royalties if it's not registered yet (or can you collect retroactively?) Update: Songs registered within about a month and a half (07/19/23). I'm impressed with their support- it is great 👍 I'm a small artist starting out essentially. Thank you