DO NOT UNDER ANY CIRCUMSTANCES do… DO NOT UNDER ANY CIRCUMSTANCES do business with Songtrust. Not that you'd actually be able to. It is virtually impossible to contact anyone at this company. Your only option to seek help with your account is their online help request, to which they do not respond. Their "phone number" is simply an unattended voicemail, which suggests you use their online chat function to speak with someone. However, when you log into your account, there IS no chat function.

Good After an admittedly long delay during which you may find yourself blocked from your account due to verification of your content additions, you should be able to work with Songtrust again. In my memory, the wait lasted about 2 to 3 months. During this period where nothing happens, the fault for me is the lack or absence of response from the customer service. Today, the conflict has been resolved, my content authenticated and I work with songtrust in perfect harmony. It is just necessary to be patient at the beginning of the partnership.

Despite them using the success of our… Despite Songtrst using the success of our track to market Songtrust on social media (we had a number one in the USA), we have not had a reply for well over 6 weeks about the tax docmentss being ignored, they ignore Twitter and Instagram messages (they follow me on both so they can see my messages). My tax document has sat doing nothing for over 2 months, and have not received my last payment either. Was also contacting them to suggest a wider catalogue deal but seems they don't want my business. What's the point in such an excellent product if you ignore your customers? I'm having to post here to try and get someone to please get in touch.

Great service with information that… Great service with information that made it easy and a great difference. I would highly recommend Songtrust to any artist looking at getting their song's out there to use their services.

I just released my album on the 4th of… I just released my album on the 4th of July, 2023, registered my songs June 5th, 2023. Please reply to my ticket for getting my track listed at my PRO. I am wondering if I am missing out on any royalties if it's not registered yet (or can you collect retroactively?) Update: Songs registered within about a month and a half (07/19/23). I'm impressed with their support- it is great 👍 I'm a small artist starting out essentially. Thank you