The worst company ever! The worst company ever!! They don't reply to their tickets plus they don't register your songs, I have 8 songs stuck on "Processing" for over a year. Guys do yourself a favor become your own publisher, or go with the competition like Tune Core or CD Baby Publishing. Stay Away!!!

DO NOT UNDER ANY CIRCUMSTANCES do… DO NOT UNDER ANY CIRCUMSTANCES do business with Songtrust. Not that you'd actually be able to. It is virtually impossible to contact anyone at this company. Your only option to seek help with your account is their online help request, to which they do not respond. Their "phone number" is simply an unattended voicemail, which suggests you use their online chat function to speak with someone. However, when you log into your account, there IS no chat function.

Cancellation with Songtrust is impossible I submitted an email as well as a request using their form on April 27th. I have since submitted multiple requests again and again through their form as well as their ticket system as directed. Their has been radio silence. Be careful because when you sign with Songtrust your deal might end up being permanent despite what the terms and conditions may lead you to believe.

Songtrust are just a bunch of lying con… Songtrust are just a bunch of lying con artists. Promise of royalties paid has never materialised and now they want my personal data to access my account. I wouldn't trust Songtrust with my data - they would probably sell it on. I signed up in good faith and now they have access to my label artists work and will continue to collect without paying anything back . Avoid this shabby nasty little company . 😱

Good After an admittedly long delay during which you may find yourself blocked from your account due to verification of your content additions, you should be able to work with Songtrust again. In my memory, the wait lasted about 2 to 3 months. During this period where nothing happens, the fault for me is the lack or absence of response from the customer service. Today, the conflict has been resolved, my content authenticated and I work with songtrust in perfect harmony. It is just necessary to be patient at the beginning of the partnership.