lacking human touch in customer support and hard to solve issue update 18 May 2023 1. tax issue had been solved, you just need to make sure read every country tax number since they use automatic system detection, 2. still waiting for internal resolve for few songs affected songtrust, i truly want you to grow. but your support is truly lacking big. there's been collab songs with mispayment. songtrust takes 50% of what's already been split from PRO and other royalty collection, and its an ongoing problem, the song "after the rain" itself had generated more than 10 mill streams on spotify alone. please correct this mispayment asap and pay what is due to me and the collaborators. I now had issue with tax form status hasn't changed from "submitted" to "reviewed", it has been 3 weeks since i submit & ended up skipped my latest payment. (i think there might be an error in the tax form submission system) hope u guys able to improve the system

I just released my album on the 4th of… I just released my album on the 4th of July, 2023, registered my songs June 5th, 2023. Please reply to my ticket for getting my track listed at my PRO. I am wondering if I am missing out on any royalties if it's not registered yet (or can you collect retroactively?) Update: Songs registered within about a month and a half (07/19/23). I'm impressed with their support- it is great 👍 I'm a small artist starting out essentially. Thank you

Songtrust sends things in on times… Songtrust sends things in on times without diddy touching tbems the face of bob barkers still has my written arts and crafts connected to the paperwork. They like my shepards, they knows what i wants. always send sends on time. Colt45s does it every times. Good times anytimes.

Songtrust are just a bunch of lying con… Songtrust are just a bunch of lying con artists. Promise of royalties paid has never materialised and now they want my personal data to access my account. I wouldn't trust Songtrust with my data - they would probably sell it on. I signed up in good faith and now they have access to my label artists work and will continue to collect without paying anything back . Avoid this shabby nasty little company . 😱

DO NOT UNDER ANY CIRCUMSTANCES do… DO NOT UNDER ANY CIRCUMSTANCES do business with Songtrust. Not that you'd actually be able to. It is virtually impossible to contact anyone at this company. Your only option to seek help with your account is their online help request, to which they do not respond. Their "phone number" is simply an unattended voicemail, which suggests you use their online chat function to speak with someone. However, when you log into your account, there IS no chat function.