Anna
GBnot registered, taking percentage I've just realised they are taking 50 percent of royalties from my song, without even being registered with them! Very dodgy. I accidentally saw them on my PRS account, before I've never heard of them.
Guy_Beepwood
GBAn Unfortunate Company Songtrust can best be described as an unfortunate company. There are plenty of "resources" out there hell bent on taking advantage of artists. I don't believe Songtrust does this intentionally or by design; it does so via neglect, poor management and woeful understaffing. You will wait for months on end to receive replies to customer service inquiries and when those replies come they will either be incomplete (at best) or lack of any good information at all. You will wait years on end for your tracks to be fully processed with PROs. You will be subject to a terrible user interface and a paltry website that does not function smoothly. What does function very well, however - is the collection of your sign up fee. That transaction will go very quickly and without incident. Perhaps the future will hold some restructuring for this company and it can be a useful entity for artists but as of now, I'd say avoid Songtrust. Save your money and save yourself some grief.
Luke Faulkner
GBUseful, but requires more investment into support. SongTrust saves me a lot of time with registration and the platform is simple to use. (They do pay out, for anyone worried). I wish they were able to employ more people in their support department - I'm guessing the current team is swamped as I almost never get a response, which can be frustrating.
Tyler
GBI just released my album on the 4th of… I just released my album on the 4th of July, 2023, registered my songs June 5th, 2023. Please reply to my ticket for getting my track listed at my PRO. I am wondering if I am missing out on any royalties if it's not registered yet (or can you collect retroactively?) Update: Songs registered within about a month and a half (07/19/23). I'm impressed with their support- it is great 👍 I'm a small artist starting out essentially. Thank you
Jamal Adel
GBThis publishing company is undoubtedly… This publishing company is undoubtedly the epitome of incompetence. If there were a negative rating option, I'd eagerly utilize it. It's been nearly a month since I've been locked out of my account, and their customer service is utterly worthless. Despite their claims to contact them via the ticket service, their response time has been abysmal – over a month with no reply. Their conduct is nothing short of appalling, and they certainly don't merit anyone's hard-earned money