lacking human touch in customer support and hard to solve issue update 18 May 2023 1. tax issue had been solved, you just need to make sure read every country tax number since they use automatic system detection, 2. still waiting for internal resolve for few songs affected songtrust, i truly want you to grow. but your support is truly lacking big. there's been collab songs with mispayment. songtrust takes 50% of what's already been split from PRO and other royalty collection, and its an ongoing problem, the song "after the rain" itself had generated more than 10 mill streams on spotify alone. please correct this mispayment asap and pay what is due to me and the collaborators. I now had issue with tax form status hasn't changed from "submitted" to "reviewed", it has been 3 weeks since i submit & ended up skipped my latest payment. (i think there might be an error in the tax form submission system) hope u guys able to improve the system

I have not received my 4th quarter… I have not received my 4th quarter payments but on the website it says that’s it was sent and delivered I emailed songtrust many times and no response or even a help to get my payment. I’ve also seen other people tweet to them about missing 4th quarter payments. This should not be happening with a credited company like this. And I’m still waiting for my payment it’s been a week already and no response

I am working with Songtrust since 2021… I am working with Songtrust since 2021 and they are formidable company. They collect all my mechanical royalties and update the report every quarter. They know accept wire transfers and you don't need to have a payoneer account anymore which is very good. I recommend this company

Songtrust Thieves Songtrust, #Songliar #SongThieves, please be aware that your service is more than degraded. You sell and promise a referencing service for our productions with companies such as BMI, SACEM etc... yet you take more than 10 months to process even one track. In conclusion, you are engaging in misleading advertising. It would also be smart for you to respond to our customer complaints, which have gone unanswered for over 4 months. Sincerely, but firmly. One of your many dissatisfied customers, looking for a better competitor.

Songtrust are just a bunch of lying con… Songtrust are just a bunch of lying con artists. Promise of royalties paid has never materialised and now they want my personal data to access my account. I wouldn't trust Songtrust with my data - they would probably sell it on. I signed up in good faith and now they have access to my label artists work and will continue to collect without paying anything back . Avoid this shabby nasty little company . 😱