DO NOT UNDER ANY CIRCUMSTANCES do… DO NOT UNDER ANY CIRCUMSTANCES do business with Songtrust. Not that you'd actually be able to. It is virtually impossible to contact anyone at this company. Your only option to seek help with your account is their online help request, to which they do not respond. Their "phone number" is simply an unattended voicemail, which suggests you use their online chat function to speak with someone. However, when you log into your account, there IS no chat function.

I just released my album on the 4th of… I just released my album on the 4th of July, 2023, registered my songs June 5th, 2023. Please reply to my ticket for getting my track listed at my PRO. I am wondering if I am missing out on any royalties if it's not registered yet (or can you collect retroactively?) Update: Songs registered within about a month and a half (07/19/23). I'm impressed with their support- it is great 👍 I'm a small artist starting out essentially. Thank you

Useful, but requires more investment into support. SongTrust saves me a lot of time with registration and the platform is simple to use. (They do pay out, for anyone worried). I wish they were able to employ more people in their support department - I'm guessing the current team is swamped as I almost never get a response, which can be frustrating.

Good After an admittedly long delay during which you may find yourself blocked from your account due to verification of your content additions, you should be able to work with Songtrust again. In my memory, the wait lasted about 2 to 3 months. During this period where nothing happens, the fault for me is the lack or absence of response from the customer service. Today, the conflict has been resolved, my content authenticated and I work with songtrust in perfect harmony. It is just necessary to be patient at the beginning of the partnership.

not registered, taking percentage I've just realised they are taking 50 percent of royalties from my song, without even being registered with them! Very dodgy. I accidentally saw them on my PRS account, before I've never heard of them.