Athens of The North
GBDespite them using the success of our… Despite Songtrst using the success of our track to market Songtrust on social media (we had a number one in the USA), we have not had a reply for well over 6 weeks about the tax docmentss being ignored, they ignore Twitter and Instagram messages (they follow me on both so they can see my messages). My tax document has sat doing nothing for over 2 months, and have not received my last payment either. Was also contacting them to suggest a wider catalogue deal but seems they don't want my business. What's the point in such an excellent product if you ignore your customers? I'm having to post here to try and get someone to please get in touch.
Luke Faulkner
GBUseful, but requires more investment into support. SongTrust saves me a lot of time with registration and the platform is simple to use. (They do pay out, for anyone worried). I wish they were able to employ more people in their support department - I'm guessing the current team is swamped as I almost never get a response, which can be frustrating.
Steve D
AUGreat service with information that… Great service with information that made it easy and a great difference. I would highly recommend Songtrust to any artist looking at getting their song's out there to use their services.
Jefferson Thomas
GBDO NOT UNDER ANY CIRCUMSTANCES do… DO NOT UNDER ANY CIRCUMSTANCES do business with Songtrust. Not that you'd actually be able to. It is virtually impossible to contact anyone at this company. Your only option to seek help with your account is their online help request, to which they do not respond. Their "phone number" is simply an unattended voicemail, which suggests you use their online chat function to speak with someone. However, when you log into your account, there IS no chat function.
P B
GBSongtrust are just a bunch of lying con… Songtrust are just a bunch of lying con artists. Promise of royalties paid has never materialised and now they want my personal data to access my account. I wouldn't trust Songtrust with my data - they would probably sell it on. I signed up in good faith and now they have access to my label artists work and will continue to collect without paying anything back . Avoid this shabby nasty little company . 😱