Sven M
GBWORST COMPANY EVER! DO NOT TRUST! Songtrust promised us (3 producer/composer team) back royalties for our streaming catalog upwards of $30k when we signed up around 3 years ago. Since we signed up we received a few hundred $$ and every way of contacting them, direct email, support ticket, facebook etc...remains unanswered. We received a couple of apologetic emails that they would get back to us shortly - never happened - completely ghosting us for 3 solid years. Absolutely unbelievable and terrible company. The problem is, we lost 3 years of collecting these back royalties and they may be lost forever. STAY AWAY!
Jess
GBCustomer support never replies Customer support never replies. It has been approx 6 months and still no reply, plus they have still not generated an ISWC for my songs so I can't pitch them for sync. Will be cancelling and taking my songs elsewhere as this company is shocking.
Maxime goalec
FRSongtrust Thieves Songtrust, #Songliar #SongThieves, please be aware that your service is more than degraded. You sell and promise a referencing service for our productions with companies such as BMI, SACEM etc... yet you take more than 10 months to process even one track. In conclusion, you are engaging in misleading advertising. It would also be smart for you to respond to our customer complaints, which have gone unanswered for over 4 months. Sincerely, but firmly. One of your many dissatisfied customers, looking for a better competitor.
Jamal Adel
GBThis publishing company is undoubtedly… This publishing company is undoubtedly the epitome of incompetence. If there were a negative rating option, I'd eagerly utilize it. It's been nearly a month since I've been locked out of my account, and their customer service is utterly worthless. Despite their claims to contact them via the ticket service, their response time has been abysmal – over a month with no reply. Their conduct is nothing short of appalling, and they certainly don't merit anyone's hard-earned money
P B
GBSongtrust are just a bunch of lying con… Songtrust are just a bunch of lying con artists. Promise of royalties paid has never materialised and now they want my personal data to access my account. I wouldn't trust Songtrust with my data - they would probably sell it on. I signed up in good faith and now they have access to my label artists work and will continue to collect without paying anything back . Avoid this shabby nasty little company . 😱