customer
GBEasy to apply with Andrea's Help! Andrea supported me as I collected the necessary data to file a claim. She was efficient and lovely to work with. She sent me reminder emails if something was missed and helped me resolve quickly. She even provided the steps for me to use in my payroll software system. Thanks Consumer Tax Advocates!
Violeta
GBHighly recommend From the beginning Ty was very patient explaining everything to us in a way that made it easy to follow the required steps. He was available anytime and responded quickly to any questions. Very knowledgeable and friendly!
The Village Church NV
GBGreat service, handled professionally. The fact that this service exists is a gift -- we otherwise would not have had the expertise to make the necessary filings. Everything was handled professionally with clear communication. The only reason for not giving 5 stars is that the turnaround time was a little slow. We needed to provide clarification on our pay data to reconcile with our 941 forms - this took extra time.
Lyle A.
GBI felt that my Consumer Tax Advocate facilitator was truly my advocate My Consumer Tax Advocate facilitator answered my phone call and carefully walked me through the process to confirm our qualification. To assure I would not sense being lost in a system I was given a direct email and a phone # to which I could call or text. It took some work to collect the correct data, but my facilitator was thorough, patient, and helpful, truly my advocate.
Ohio customer
GBA pleasure to work with Ty was a pleasure to work with, even after the boss here unknowingly called him at 5:00am Ty's time, making a lasting impression. Anyone who can stay professional before morning coffee and not hold it against you is a valuable employee. As for the process, it was quick & efficient, and communication has been excellent. We're glad to have found this company.