State Reurn No Bank Info State wasw blindsidedf. Return was comple4dFailked to include bank iunfo on state return.State was automatically prrepared without asking questions of me.

Great navigator tool. What made my experience great was the application easy to navigate, The on screen boxes/windows are conveniently posted to guide users through each of the required tax sessions. I am very fortunate to have this tool available for a person without training about taxes and not a lot of money to pay a tax preparer. Thank you AARP for the volunteers, who help those of us that need assistance. ( my person was not able to be reached this year-so I was on my own,)

Prompted steps are easy to follow It was easy and felt comprehensive to go through the steps this year. I remember it being more difficult last year but the process has either been improved or I simply found it easier to follow this time. My one issue is that I wanted to double check the amounts I had put in for my state taxes and I didn't find an easy way to go back to do that.

Fairly straight forward in completing… Fairly straight forward in completing the 1040. I do wish that you could have support BEFORE starting the form with any questions you may have relating tom its completion. I could not navigate to purchase BEFORE starting the process and would purchase before if available and then I could speak to a rep regarding questions I may have.

Had to manually enter all 1099-M stock… Had to manually enter all 1099-M stock trades into their platform, then they had to audaciously to charge me $42 when they advertised as "free." They advertised "standard" service at $37 this year. Let's hope the IRS free file systems come online nationwide soon. Thank you for your service veteran... now pay us until you die!