Working with Adriana Lopez Working with Adriana Lopez was a pleasure. Adriana was extremely professional and easy to work. Adriana was very knowledgable. Adriana walked me carefully through each step of the OIC process. Adriana was always available to address my concerns or questions. Adriana was instrumental in obtaining my favorable response from the IRS.

I wish you could give them negative… I wish you could give them negative stars. They dragged out my case for years bouncing from one case manager to another. Communication is terrible. Do not use this company unless you want to waste your money and time. Went with another company and had a OIC within a year from the time I started.

Here is a update after more than 45… Here is a update after more than 45 days and Optima saying they will reach out ASAP. If you want to get the feeling of being extorted for your money and being left with a complete waste of your time by all means engage the services of this company but if you look at my past reviews you can't say you were not warned.

My experience with Optima Tax Relief I was confronted to know my preparer was on top of things and a question I had he promptly obtained an answer. He was very helpful in detai

HORRIBLE EXPERIENCE Hector Marquez is rude, I have questions about my current taxes. He just wants to get me off the call but luckily after I probe more I come to find out theres a tax form I personally needed to file and he would've never mentioned it had I not probed. Mind you, today is the day after the tax cut off date. We had previously spoken about the current taxes and never was I advised I needed to file this form. After I explain this to him how I shouldnt have to probe like this for important info on what I needed to do, he advised me Optima May not be the company for me so to look for another conpany. Apparently asking questions is not acceptable, no matter the deadlines that are missed.