Sketchy Controller Work I've been working with a controller via Paro since Summer 2023. I paid a $3500 "clean up" charge to get my books in order and pay monthly for basic bookkeeping. My bookkeeper changed January 1st and barely logged into Quickbooks & provided no updated financial reports for all of Q1. Once we finally connected to try to correct the lapse in work, she told me it was her predecessor who did the bookkeeping wrong and therefore there was many miscategorizations back through 2023. Paro has NOT been responsive since my first formal complaint mid-March. There has been no real insight into what happened and now I'm just fighting to end my account and get a refund. Zero stars, if it were possible, mostly because for a highly funded company, their customer service blows.

Avoid it, it's a trap that costs to get out Terrible service, very similar to the other 2024 experinces. It seems the fact that my books are not ready for 2023 taxes and the 1099 filings were not ready on time is not enough proof to file a complaint. Now I need to pay for an audit to show that the bookeeping was neglected for months. Their Customer Success Managers will make sure to wing it as long as they can to charge you as much as possible. And there is more, to cancel you need to give 60 days notice, that's paying 2 months more for work not done. I wonder if there is a lawyer reading this that can help me.

Five star service Anna helped me find a qualified consultant incredibly quickly (within a short time frame, which was just what I needed to process payroll on time). She was prompt, efficient, courteous and thoughtful. My consultant did an excellent job answering my questions and helping me to make sure I had set up my taxes correctly. I couldn’t have asked for a better experience. I went from being worried if I’d chosen the right company because I hadn’t heard of them before, to being a definite repeat customer!

Build your client base in a matter of months I have been using the Paro platform as an expert since 2020. The company does a great job providing you opportunities for new clients. There is a regular stream of offers weekly without any effort from you. You can pick and choose the offers you are interested in, and you can build your client base rather quickly with just being timely and professional with meetings. The Paro service is worth their commission because they act as your personal sales rep.

Asaf has been great and we will use him… Asaf has been great and we will use him for years to come