Taxfyle

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2.85
Based on 13 Reviews

5

30.77%

4

15.38%

3

0.00%

2

15.38%

1

38.46%
About Taxfyle

Taxfyle is a cutting-edge online platform offering comprehensive Tax and Accounting services, expertly bridging the gap between customers and professional tax experts. Our services cater to a diverse clientele, including individuals and small businesses. Key offerings include personalized tax filing assistance, meticulous bookkeeping, in-depth tax consultations, and practical solutions for small business tax issues. Taxfyle also provides advanced services like API integration and domestic outsourcing, tailored for firms seeking streamlined financial operations. Security is a cornerstone of Taxfyle’s operations. We employ rigorous standards like SOC 2 compliance and AES-256 encryption, ensuring the highest level of data protection for our clients. The platform's user-friendly interface simplifies connecting with licensed accountants across the U.S., guaranteeing quality and reliability. From individual tax needs to complex corporate accounting demands, Taxfyle is dedicated to delivering professional, secure, and efficient services. Our commitment to excellence and client satisfaction positions us as a trustworthy and reliable partner in the accounting industry.

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Brandon Nguyen
US

I cannot say enough positive things… I cannot say enough positive things about my experience with Taxfyle over the past two years. This incredible CPA matching service has made tax season a breeze for me, both for my W-2 returns and my small business filings. With over 200 CPA firms and 100,000 users trusting Taxfyle, I knew I was in good hands, and they certainly did not disappoint! What truly sets Taxfyle apart is the speed at which they connect you to a highly skilled tax professional. In both years, I was matched with different CPAs, and both were nothing short of fantastic. They were Enrolled Agents who not only possessed extensive knowledge but also had excellent communication skills. I felt like I was in a partnership rather than just a client. One of the aspects that immediately impressed me was the user-friendly platform. Uploading my sensitive financial documents was as easy as pie, and I could label them securely for peace of mind. Taxfyle clearly understands the importance of safeguarding financial data. Speaking of efficiency, Taxfyle's turnaround time was impressive. Although I didn't opt for the rush service, my returns were completed within just 4-5 days on both occasions. Knowing that there was an even quicker option with a 24-48 hour turnaround was reassuring, although I never needed it. What truly stood out was the level of service and expertise I received. I had several questions along the way, and each time, I was provided with intelligent and informative answers. My CPAs went above and beyond to ensure I not only filed my taxes accurately but also set up a plan for next year's return to maximize my savings. They genuinely cared about my financial well-being. Pricing can be a concern when dealing with tax professionals, but with Taxfyle, I found their pricing to be fair and transparent. There were no hidden fees or surprises, and I felt confident in what I was paying for. Should you ever have any questions or concerns, their customer support team is top-notch. Any inquiries I had were resolved quickly and effectively, adding to the overall positive experience. In conclusion, Taxfyle has made the daunting task of tax filing not just manageable but surprisingly enjoyable. Their ability to provide the services of a licensed professional at an affordable price is truly commendable. I am grateful to have found Taxfyle, and I wholeheartedly recommend them to anyone seeking a seamless and satisfying tax filing experience. Thank you, Taxfyle, for making my tax journey stress-free and rewarding!

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Mel
US

Trusted CPA's & ZERO Anxiety Like most millennials, I do not want to deal with taxes in person. Taxfyle has been great, because I do not have the anxiety of visiting someone in person or having to do my own due diligence in finding a trust worthy CPA to do my taxes. Taxfyle does it for me by connecting me with one of their vetted CPA's. All communication is done through their app and all I have to do is upload the required documents and fill out a few questions. Then I just relax and wait for my CPA to give me a draft of my return. Love it. Will keep using them in the future.

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Amy Anguelo
US

Easiest way to file your taxes! I’ve been using Taxfyle for the past 4 years and it’s been awesome! I always got a great pro and always found it super simple to understand. Definitely recommend!

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Mike
US

Made my taxes quick and easy Amazing product. Have used these guys for years. CPA is alway very quick, efficient, and knowledgeable. Have helped me for both my business and personal filings.

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DLR
US

Refusing to follow their policies or communicate with me Company has refused to follow their cancelation/refund policy or communicate with me. FULL DETAILS: 4/3/23 – Started a request to have my taxes completed with Taxfyle; Was charged $90 (portion of the total fee with remainder to be charged upon completion of tax return). Was assigned to an accountant. 4/5/23 – Received a message saying that the original accountant would not be completing my taxes. Was assigned to a new accountant. 4/8/23 at 10:36am – Had not received tax return or any updates. Canceled the project and requested a refund in accordance with refund policy for jobs in progress. Taxfyle’s refund policy states, “If you request a cancelation after your pro has picked up your engagement, communicated with you, and begun reviewing your documents (i.e. you and your pro are fully engaged in the discussion of your return), then a cancelation fee of 35% of your quote will apply.” Notably, the entirety of my communication up to this point with the accountant was me sending a message asking if he had any questions and a response from him stating, “Hi David. No questions yet!” on 4/7/23. 4/8/23 at 12:15pm – About two hours after I requested cancelation and refund according to refund policy, I received a notice that the status of my tax return had been changed to “closed” and that my taxes were completed. Taxfyle then charged me the additional $79.98 as though they had completed the return. Just to be clear, no tax return was ever provided. They just marked it "completed" quickly and charged the remainder of the fee as though they had finished the job. I sent an email to Taxfyle asking for clarification and requesting the refund minus the 35% cancelation fee. Since my communications through the Taxfyle portal and by email on 4/8/23, I have emailed them two more times asking about the refund minus the 35% cancelation fee. I have received no response. Altogether, TaxFyle has charged me $169.98 and refused to honor their cancelation policy or communicate with me about it.

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