I went to Mint.com because I thought it was Mint Mobile I went to Mint.com because I thought it was mint mobile. Mint is a life insurance company. It is understandable to mistake 2 with the same name. The site has my bank information. When I went to look how to cancel, it said to go to my phone and download the app. Then I saw there is no app just mint mobile, and there is no way to cancel at all! I will sue them if they take my money.

Poor format and experience all around. Takes a really long time to load accounts. So long I end up just leaving and going to the accounts directly. There should be a way to select priority accounts that are loaded each visit and others that are less frequent. Several of my institutions aren't available with mint at all. Every login at least one or two accounts is having problems I need to 'fix.' Their tech support is arduously slow. Advertisements are overwhelming. Their notices (like about large transactions) are delayed, unhelpful and time wasting. I've informed them of all this for years with no effort to improve on their part.

Positive customer service experience They were available in chat at odd hours and answered all my questions. Nothing above and beyond, but better than average, especially for a free service.

BE AWARE!! All goes well until you ask for a withdrawal. Then they ask you to pay a commission fee which is nowhere to be seen in their policy documents. This done and then you cannot make contact with anyone. And more importantly, no money is transferred.

See my point here What I do know is that they earn their big revenue from various set of advertising accounts. See my point here ? So from there could grow your dissapointment with them finally. I do hope it will fix itself. but it appears they do not work like they should anymore.