customer service SUCKS with Mint... customer service SUCKS with Mint...half the time there is no chat support, and the other half of the time, they multitask so much that minutes go by between trivial lines of conversation. The mint site has plenty enough bugs to make you need to report them, but you cant without jumping thru bureaucratic hoops which take FOREVER because the chat operators are working multiple customers at the same time!

Will not accept data older than 90 days. Based on good write-ups I opened account. only then did I find out that I cannot add data older than 90 days. even manually. (I even used their chat to verify). Then when I went to delete my account, their instructions don't match reality. Again, used Chat to clarify, and you have to request account delete (takes up to 45 days?!!!), except I got "system error, please try again later"!!!!!!!!!!!!!!!!! Stay away. I wish I could have found reviews like this before I signed up.

Terrible backups Terrible backups. Out of nowhere, I lost all of my history from the past 2 years and they said they can not recover it. Now only have 3 months' worth of data. Pure trash.

BE AWARE!! All goes well until you ask for a withdrawal. Then they ask you to pay a commission fee which is nowhere to be seen in their policy documents. This done and then you cannot make contact with anyone. And more importantly, no money is transferred.

See my point here What I do know is that they earn their big revenue from various set of advertising accounts. See my point here ? So from there could grow your dissapointment with them finally. I do hope it will fix itself. but it appears they do not work like they should anymore.