BE AWARE!! All goes well until you ask for a withdrawal. Then they ask you to pay a commission fee which is nowhere to be seen in their policy documents. This done and then you cannot make contact with anyone. And more importantly, no money is transferred.

Terrible backups Terrible backups. Out of nowhere, I lost all of my history from the past 2 years and they said they can not recover it. Now only have 3 months' worth of data. Pure trash.

Positive customer service experience They were available in chat at odd hours and answered all my questions. Nothing above and beyond, but better than average, especially for a free service.