Terrible backups Terrible backups. Out of nowhere, I lost all of my history from the past 2 years and they said they can not recover it. Now only have 3 months' worth of data. Pure trash.

Positive customer service experience They were available in chat at odd hours and answered all my questions. Nothing above and beyond, but better than average, especially for a free service.

See my point here What I do know is that they earn their big revenue from various set of advertising accounts. See my point here ? So from there could grow your dissapointment with them finally. I do hope it will fix itself. but it appears they do not work like they should anymore.