Thanks to ECGU's debit/credit card fraud staff I really appreciate the debit/credit fraud department of Evergreen Credit Union. They have caught unauthorized use of my debit card at least twice, and had my new card waiting for me at the credit union within half an hour. All the staff have been very helpful, pleasant, efficient and have saved me a lot of grief by catching fraudulent use of my debit card.

Jennel Berry was such a huge help… Jennel Berry was such a huge help though out the entire process. I mentioned during the first meeting that I was nervous, Jennel calmly walked me through the initial process.

They went above and beyond to help me… They went above and beyond to help me get a vehicle loan. They went out of there way to work with my wife and myself when matching times to communicate were difficult. Everyone I was in contact with whether through phone calls,email, or text were very friendly and very responsive.

Pleasant Dealings Denise Manchester was very helpful and I’m glad I connected with her. All staff were polite and helpful.

Overdraft refunded I was only asking for 1 or 2 of the 3 overdraft fees as the mistake was ours. However, the manager did all 3 knowing it was an issue of using the wrong card when traveling to Bangor last weekend. Every time I call, the employees are always polite and attentive.