My call to Member Services was answered… My call to Member Services was answered immediately. Rebecca fixed my issue promptly and walked me through the process until it was resolved. I appreciate this level of customer service. It is rarer these days and certainly doesn't go unnoticed. Thank you!

Overdraft refunded I was only asking for 1 or 2 of the 3 overdraft fees as the mistake was ours. However, the manager did all 3 knowing it was an issue of using the wrong card when traveling to Bangor last weekend. Every time I call, the employees are always polite and attentive.

Pleasant Dealings Denise Manchester was very helpful and I’m glad I connected with her. All staff were polite and helpful.

Chelsey C has helped me…& continues to… Chelsey C has helped me…& continues to help me….as I rebuild following divorce. She is kind & empathetic…she works hard for creative solutions…& has helped me tremendously….allowing me to see the steps I need to take to achieve my goals. She is a true and genuine treasure. ECU is lucky to have her.

Thanks to ECGU's debit/credit card fraud staff I really appreciate the debit/credit fraud department of Evergreen Credit Union. They have caught unauthorized use of my debit card at least twice, and had my new card waiting for me at the credit union within half an hour. All the staff have been very helpful, pleasant, efficient and have saved me a lot of grief by catching fraudulent use of my debit card.