Sharon Peck
GBGreat Service! Wow, usually I go to my locate bank and was quite hestitant to get Euro's for my upcoming trip this way, but, it worked out great! I called first to get reassured about the safety of the transactions, etc. When I placed the order, my Euro's were sent to me in two days. Quick and efficient!
customer, Mr. Castillo
GBMy Subpar, Negative Store Experience The entire atmosphere and experience at your Lad Vegas location was SUBPAR! The lady who handled the currency exchange was not the most pleasant person at all! She was very unfriendly and her communication skills and overall demeanor: very serious. She noticed my arrival at the store, yet, she didn’t greet me, nor did she acknowledge my presence by saying: “Hello. Welcome.’I will be right with you in just a moment, please. Thank you.” (whether she might have been helping the other customer waiting at the lobby, or not… It was not a reason for her to have dismissed me out of turn. Also, I was never informed, nor explained beforehand about transaction fees they YOUR company deducted from my currency exchange (over 10%!) Plus, the foreign currency to dollar variance), which made my dollar return a very unfair exchange overall. ALSO! Your website’s exchange rate for that day, which I had just read moments before arriving at your store, IS NOT the same, as the exchange rate the unfriendly employee quoted me! I do not recommend store because of my the unpleasant atmosphere, poor, unfriendly service and your hidden fees. ,
Mike
GBAwesome Service Questions that I had were answered, issues arose and I was contacted and things were handled professionally and very smooth.
Darrin Sheek
GBExchange was smooth and… Exchange was smooth and straightforward, and my package was received shortly after purchasing. Overall great experience
customer
GBI wanted to have cash for a upcoming… I wanted to have cash for a upcoming trip and I was ae to get the money I needed in 24 hours.