This company frankly has been fantastic… This company frankly has been fantastic to work with. Customer service is on point, they answer quickly, and always come through with their service as promised. I will continue to do business with Havana Ship for the foreseable future.

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I Trust HavanaShip First of all, the communication is prompt, fast via WhatsApp. (either English or Spanish). I had 11 questions regarding shipping to a province in Cuba. The attendant answered all my 11 questions one after another, immediately without any waiting period. Very transparent service. They also made the service easy without complications. They emailed both parties: sender and receiver. They shipped all my Humanitarian goods (school supplies, medicines, medical equipment, etc.) on a Friday morning and the receiver got it ALL (26 pounds) by Wednesday, in person, just 6 days. GOD bless them. I highly recommend HavanaShip on any of their services: sending money, sending goods, sending packages, etc.

Quick, simple and effective Quick, simple and effective. Love this combination of adjectives to describe a service provider. Havana Ship earned all three. I didn’t know what to do, did a quick Google search, and landed on their page. A few clicks and a screenshot later…. Done. Thank you. You made possible for sone people to start 2024 with the right foot.

The service is ok, could improve more The service is good, although the communication is not. I suggest for you to be more responsive when customers are inquiring about the status of their orders, which has not been the case for me. No one responds when people ask about the whereabouts of their money when there's some delays in the delivery of cash in Cuba. Understand, this creates a lot of anxiety as it is not an official/traditional way of sending money to your loved ones. Thank you