Thomas Fricke
MXI can thank Havana Ship for the… I can thank Havana Ship for the excellent service. All transactions were carried out without any problems and we were also provided with immediate assistance by minor complications on our side. Overall, a very excellent service. Thank very much.
Joel Olivier
GBThe service is ok, could improve more The service is good, although the communication is not. I suggest for you to be more responsive when customers are inquiring about the status of their orders, which has not been the case for me. No one responds when people ask about the whereabouts of their money when there's some delays in the delivery of cash in Cuba. Understand, this creates a lot of anxiety as it is not an official/traditional way of sending money to your loved ones. Thank you
Nayit Rosales
GBThe best as far as I know! Spanish: Un servicio muy profesional. El servicio al cliente es rapido. Incluso me respondieron despues que estaban cerrados con una pregunta que les tenia. A la verdad que el servicio de ellos es muy bueno y si no me lo crees pues intentalo por ti mismo y veras! English: Their service is very professional. They are fast helping their clients. They helped me even outside of business hours with some questions I had regarding a transaction. Very good at what they do!
Daniel A. Betancourt
GBQuick, simple and effective Quick, simple and effective. Love this combination of adjectives to describe a service provider. Havana Ship earned all three. I didn’t know what to do, did a quick Google search, and landed on their page. A few clicks and a screenshot later…. Done. Thank you. You made possible for sone people to start 2024 with the right foot.
Lisa C.
GBMLC transfer I was a little nervous about sending a money transfer to an MLC card but everything worked out fine. The support staff was excellent and communicative. The transfer itself arrived about 2 days later (I think there was a bit of a hold up on the Cuban side) but otherwise the transaction went super smooth.