Wonderful customer service Wonderful customer service, I put the card number incorrectly and in two seconds received a message asking for the correct information and my family received the money faster. Good job

Great customer support. Got confused with payments and was helped over Whatsapp on the spot by an actual human. Thumbs up. Keep up the good work.

The service is ok, could improve more The service is good, although the communication is not. I suggest for you to be more responsive when customers are inquiring about the status of their orders, which has not been the case for me. No one responds when people ask about the whereabouts of their money when there's some delays in the delivery of cash in Cuba. Understand, this creates a lot of anxiety as it is not an official/traditional way of sending money to your loved ones. Thank you

I Trust HavanaShip First of all, the communication is prompt, fast via WhatsApp. (either English or Spanish). I had 11 questions regarding shipping to a province in Cuba. The attendant answered all my 11 questions one after another, immediately without any waiting period. Very transparent service. They also made the service easy without complications. They emailed both parties: sender and receiver. They shipped all my Humanitarian goods (school supplies, medicines, medical equipment, etc.) on a Friday morning and the receiver got it ALL (26 pounds) by Wednesday, in person, just 6 days. GOD bless them. I highly recommend HavanaShip on any of their services: sending money, sending goods, sending packages, etc.

All good! Took only 2h to arrive the MLC Transferred trough a Mexican Havana Santander Account USD 50 and took only 2h to arrive. All good!