The service is ok, could improve more The service is good, although the communication is not. I suggest for you to be more responsive when customers are inquiring about the status of their orders, which has not been the case for me. No one responds when people ask about the whereabouts of their money when there's some delays in the delivery of cash in Cuba. Understand, this creates a lot of anxiety as it is not an official/traditional way of sending money to your loved ones. Thank you

MLC transfer I was a little nervous about sending a money transfer to an MLC card but everything worked out fine. The support staff was excellent and communicative. The transfer itself arrived about 2 days later (I think there was a bit of a hold up on the Cuban side) but otherwise the transaction went super smooth.

Quick, simple and effective Quick, simple and effective. Love this combination of adjectives to describe a service provider. Havana Ship earned all three. I didn’t know what to do, did a quick Google search, and landed on their page. A few clicks and a screenshot later…. Done. Thank you. You made possible for sone people to start 2024 with the right foot.

Wonderful customer service Wonderful customer service, I put the card number incorrectly and in two seconds received a message asking for the correct information and my family received the money faster. Good job

Cosa Mas Grande La Vida Chico Cosa Mas Grande La Vida Chico! Legit! Trustworthy! Their service is very fast, reliable. Great prompt customer service in both English and Español too. Great price. I have no complaints.