Vernon
US🚫⚠️ Important Announcement 🚫⚠️ Important Announcement: Do Not Use NOVO ⚠️🚫 Attention all!!!! I'm sharing this urgent message to warn you about our recent appalling experience with NOVO. Please, heed this warning and avoid this bank at all costs! We had over $75,000 in our account with them, and without any prior notice or valid explanation, they abruptly closed our account. 🤯 But that's not even the worst part! Despite their claims of sending us a check for the remaining balance, we NEVER received it. 📉💸 What's more frustrating is their complete lack of accountability and customer service. There are NO live representatives to speak with, and they refuse to provide us with a tracking number or any means to resend the check. 😤 We've been left in the dark, scrambling to recover our hard-earned money. This is utterly unacceptable! Now, we're forced to take legal action and hire an attorney to resolve this nightmare. 🚨👨⚖️ Please, learn from our unfortunate experience and avoid NOVO like the plague. Spread the word and protect yourselves from falling victim to their negligence and incompetence. Let's hold them accountable for their unacceptable actions!
Marcus Grimm
USBuggy when it matters most. Unfortunately I’m probably going to figure out a new business banking solution. Super easy to set up and the feature set is good. There haven’t been many bugs but the ones I’ve had have all been important: 1. Bank goes offline for hours without so much as a message about it. 2. I send a client an invoice. Client clicks on the download pdf and gets an error. Asks me for a pdf and I get the same error. 3. Scheduled invoices did not send. Customer service is lackluster at best.
Jean-Michel Decombe
USGreat bank for businesses It was easy to set up, with no hassle like some other banks. Making name, EIN, and other changes later was easy as well and the support team was courteous and efficient. I highly recommend Novo online bank for your company banking.
Wynd wacker
USLove digital banking Love digital banking I keep now all my business accounts digitally. Novo is wonderful. My husband also has his business account with Novo. We're a Novo family. Highly recommend
Danilo Frias
USI had wanted a solution for starting up… I had wanted a solution for starting up my small business and Novo had everything I needed and then some. Invoice, ACH transfers, integration with other platforms like Square and Quickbooks.