Great customer service and banking experience! I highly recommend Novo for business owners. Their self-service resources are informative and reliable, and they help me quickly get the information I need. Novo's customer support is also very responsive and helpful. I've contacted them several times for specific inquiries and they promptly and patiently answer my queries. The Novo banking app is easy to navigate. I especially like being able to create reserves for things I want to set aside funds for and having the ability to set how much I want to put into each reserve.

Love digital banking Love digital banking I keep now all my business accounts digitally. Novo is wonderful. My husband also has his business account with Novo. We're a Novo family. Highly recommend

Really easy to set up Really easy to set up. Works as intended most of the time with no disruption to business related activities. One minor issue I've had over the year using Novo is understanding how deposited checks using the mobile app reflect in analytics. Between the pending time and cleared time, the amount deposited gets moved to the reserves. This only impacts my ability to know which month the amount is credited if deposited near the end of a month.

Great bank for businesses It was easy to set up, with no hassle like some other banks. Making name, EIN, and other changes later was easy as well and the support team was courteous and efficient. I highly recommend Novo online bank for your company banking.

They don't charge any fees to keep an… They don't charge any fees to keep an account. The new customer service phone number is somewhat helpful. At the end of the converation they always tell you to submit your query through the app so it is a little worthless to call them. They do respond quickly via the App. However, they used to reimburse unlimited ATM fees but as of January 2024 they will only reimburse two fees per month whcih is a downer.