BankMobile

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4.42
Based on 19 Reviews

5

78.95%

4

5.26%

3

5.26%

2

0.00%

1

10.53%
About BankMobile

BM Technologies, Inc. f/k/a BankMobile (NYSE American: BMTX, BMTX.W) is among the largest digital banking platforms in the U.S., providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission of being “customer-obsessed” and creating “customers for life.” The BMTX digital banking platform employs a multi-partner distribution model, known as “Banking-as-a-Service” (BaaS), that enables the acquisition of customers at higher volumes and substantially lower expense than traditional banks, while providing significant benefits to its customers, partners, and business. BMTX currently serves over two million account-holders and provides disbursement services at approximately 725 college and university campuses (covering one out of every three students in the U.S.). More information can also be found at https://ir.bmtxinc.com/.

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Zerptic
GB

the best I couldn't get into my account because my number wasn't associated with the account. So I tried to use my email but its been suspended because too many attempts. I just realized I can dm askbmd on twitter. Sary help me through my troubles and now I got my account back thanks to Sary. If I ever get in trouble with my account Sary will definitely solve your problems and fix it real quick. Thank you Sary again for helping my with my account. Much appreciated

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Elijah Crane
GB

They were consistent They were consistent, efficient, and responded on time! Thank you, BM for your service. sending peace and love, EMCI.

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Mio
GB

Paul- from the Facebook chat- he was… Paul- from the Facebook chat- he was exceptional!! I had been dealing with major frustration over the app face recognition log in- (mostly that it quits recognizing my face sometimes- y’all should check into that) and out of sheer frustration I hunted y’all down on fb - right away Paul was able to help!! He was- reassuring and ready to handle business!! I felt very secure and very appreciative towards him. Trying to call y’all- is not real obviously. 0.o

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Justice Burris
GB

DM them on Twitter or Instagram After reading some reviews here on trustpilot, I saw people having great success with getting fast and easy customer service by messaging BankMobile on Twitter (X). I did just that and the admin named Mike helped me within 30 minutes! Thank you so much Mike from Twitter!!

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KR
GB

Mike & Team 5 STARS Mike and the rest of the team were fantastic. I couldn’t remember my PIN number, they couldn’t reset that, which is okay but they reset my account about 5 different times and were so polite! They were timely, and definitely did their best. I wouldn’t recommend calling because I’m sure they’re incredibly busy in the call center, but I would try instagram or other social media. They aerie very fast.

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