I honestly would love to give 10 stars I honestly would love to give 10 stars. I worked with Dylan, I forgot my password had a different number because it’s a little bit of an old account. I am hearing impaired and it is so hard for me to call and he helped me out so much TY SO MUCH

I was on hold several times trying to… I was on hold several times trying to contact Bank Mobile customer service through phone. I started looking for other contact options and came across Bank Mobile Twitter and noticed that the staff were helping other people in need of help. I sent a DM and was very grateful at how quick Mike responded to me and helped me. I was shocked that I received help so fast compared to how long I was waiting on the phone for.

Cathy! Cathy is amazing! She guided me throughout my process of fixing my account. I appreciated her patience and kindness. She is so amazing and will help you resolve any issues ASAP! I was full of anxiety due to difficulties with my account but Cathy’s amazing support helped me ease it with fixing my issues.

Awesome Customer Support on Twitter Cathy was super helpful, clear, concise and quick with unlocking my account and helping me set up a new password! Recommend their Twitter support 100%!

Mike made sure to take time out of his… Mike made sure to take time out of his day to help me and make sure he got my problem solved! Even thought it was really late he reached out and got back to me so quickly