Zerptic
GBthe best I couldn't get into my account because my number wasn't associated with the account. So I tried to use my email but its been suspended because too many attempts. I just realized I can dm askbmd on twitter. Sary help me through my troubles and now I got my account back thanks to Sary. If I ever get in trouble with my account Sary will definitely solve your problems and fix it real quick. Thank you Sary again for helping my with my account. Much appreciated
Elijah Crane
GBThey were consistent They were consistent, efficient, and responded on time! Thank you, BM for your service. sending peace and love, EMCI.
Mio
GBPaul- from the Facebook chat- he was… Paul- from the Facebook chat- he was exceptional!! I had been dealing with major frustration over the app face recognition log in- (mostly that it quits recognizing my face sometimes- y’all should check into that) and out of sheer frustration I hunted y’all down on fb - right away Paul was able to help!! He was- reassuring and ready to handle business!! I felt very secure and very appreciative towards him. Trying to call y’all- is not real obviously. 0.o
Justice Burris
GBDM them on Twitter or Instagram After reading some reviews here on trustpilot, I saw people having great success with getting fast and easy customer service by messaging BankMobile on Twitter (X). I did just that and the admin named Mike helped me within 30 minutes! Thank you so much Mike from Twitter!!
KR
GBMike & Team 5 STARS Mike and the rest of the team were fantastic. I couldn’t remember my PIN number, they couldn’t reset that, which is okay but they reset my account about 5 different times and were so polite! They were timely, and definitely did their best. I wouldn’t recommend calling because I’m sure they’re incredibly busy in the call center, but I would try instagram or other social media. They aerie very fast.