Jorge Fuentes
ECquick easy and painless I was able to achieve my goal the agent was knowledgeable and conveyed the information concisely ty
Ryan C.
GBIssue Resolved Amicably The customer service was quick and responsive, and resolved my issue in no time at all. Very impressed and happy with this result.
Jaylene Falconer
GBI was supposed to get my Pell Grant… I was supposed to get my Pell Grant refund last week! & it is no where to be found & its a whole week later. normally it comes two days after it says it was accepted when i check on my schools end they say its all Bankmobiles fault its always something.
Caitlin
GBI was on hold several times trying to… I was on hold several times trying to contact Bank Mobile customer service through phone. I started looking for other contact options and came across Bank Mobile Twitter and noticed that the staff were helping other people in need of help. I sent a DM and was very grateful at how quick Mike responded to me and helped me. I was shocked that I received help so fast compared to how long I was waiting on the phone for.
Nell
GBCathy was very helpful Cathy was very helpful. I had an issue setting up my account and assistance was very prompt and rectified immediately. Great service from Cathy!