BankMobile

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4.42
Based on 19 Reviews

5

78.95%

4

5.26%

3

5.26%

2

0.00%

1

10.53%
About BankMobile

BM Technologies, Inc. f/k/a BankMobile (NYSE American: BMTX, BMTX.W) is among the largest digital banking platforms in the U.S., providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission of being “customer-obsessed” and creating “customers for life.” The BMTX digital banking platform employs a multi-partner distribution model, known as “Banking-as-a-Service” (BaaS), that enables the acquisition of customers at higher volumes and substantially lower expense than traditional banks, while providing significant benefits to its customers, partners, and business. BMTX currently serves over two million account-holders and provides disbursement services at approximately 725 college and university campuses (covering one out of every three students in the U.S.). More information can also be found at https://ir.bmtxinc.com/.

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Jorge Fuentes
EC

quick easy and painless I was able to achieve my goal the agent was knowledgeable and conveyed the information concisely ty

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Ryan C.
GB

Issue Resolved Amicably The customer service was quick and responsive, and resolved my issue in no time at all. Very impressed and happy with this result.

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Jaylene Falconer
GB

I was supposed to get my Pell Grant… I was supposed to get my Pell Grant refund last week! & it is no where to be found & its a whole week later. normally it comes two days after it says it was accepted when i check on my schools end they say its all Bankmobiles fault its always something.

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Caitlin
GB

I was on hold several times trying to… I was on hold several times trying to contact Bank Mobile customer service through phone. I started looking for other contact options and came across Bank Mobile Twitter and noticed that the staff were helping other people in need of help. I sent a DM and was very grateful at how quick Mike responded to me and helped me. I was shocked that I received help so fast compared to how long I was waiting on the phone for.

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Nell
GB

Cathy was very helpful Cathy was very helpful. I had an issue setting up my account and assistance was very prompt and rectified immediately. Great service from Cathy!

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