Customer support is really slooooow Customer support is really slooooow, both on discord and on email. They are also very unsure what to dub approved what not... Had extreme trouble getting my collection (or website, product how ever you want to name it) approved. First it was that my website did not meet crossmint content policy (fixed that), then the NFT prices as they are not oke? (apparently if crossmint is giving you a transaction limit, you don't look at that you have to price your NFT how they want it? Might be logical idk, for me it's kinda not), then it's the websites looks (content policy aside you need to have a ground breaking website look) it's to bare it not to some crossmint standard i guess... And if you were in my shoes and try to get a single website approved for almost 2 months you would give up as well. Was hesitant to write this comment because (and not making this up) i'm still waiting for them to reply for the last week. 1 week to write a single reply... Call me crazy but that is slow. And at this point i throw in the towel. And they ClickBank is bad? Nope meet the new standar. Will also add that maybe my nationality had a part in this as well, and this project of mine was seen as unsafe... Who knows... The title says that support is slow, but i gave you a more in depth preview of customer support experience.

I recently had the pleasure of… I recently had the pleasure of interacting with the Crossmint customer support team that exceeded all of my expectations. From the very beginning, the team was extremely helpful and responsive. They were able to quickly address my questions and concerns, and they were always willing to go the extra mile to make sure I was satisfied.

Horribly slow customer service Mint failed, but crypto was deducted from balance. Been talking to them for over a week now with no progress whatsoever. At this point I just want my crypto back. Edit: they resolved it after 8 days.

As a newbie navigating the complex NFT… As a newbie navigating the complex NFT landscape, I had a ton of questions and uncertainties. The Crossmint team not only answered my inquiries promptly but also did so with remarkable patience and kindness. They went above and beyond to ensure I felt comfortable and understood every step of the process.

Seamless Transactions and Exceptional Service Crossmint check out process has truly proven to be a game-changer, enhancing my overall shopping experience. I would like to commend the exceptional service provided and the user-friendly platform that has been instrumental in making my transactions seamless and efficient. Thank you to Alexander and Juan for your great support!!