Lori Hollander
GBMerchant Solutions is exceptional… Merchant Solutions is an exceptional merchant credit card company. The company I was with previously raised my rates substantially. I researched 8 companies to choose a new one. Brandon Casillas was my Account Executive. He was extremely responsive, answered all my questions patiently and gave me a rate that will save me money. Anais Laurent, in Customer Service, helped me with documents, and get set up with PCI. She also corrected a mistake that I made with the paperwork. She was efficient, clear, supportive, informative, and gave great explanations. In this day, it is unusual to have such personal and amazing customer service!! I highly recommend The Merchant Solutions.
Vilma
GBFixing the fraud transaction Thank you so much for helping me with a customer using a fraudulent credit card. It is so difficult catching this before the transaction. You were able to protect my business and get me a refund. Very happy to be here as one of your customers!
Rubel Tarafder
GBVery satisfied they’re customer… Very satisfied they’re customer service. When I call any technical issues if the phone call disconnect they call me back right way and help me out.
Manny
GBLow rates and great customer service We’ve had a few credit card processing companies before but Merchant Solution’s have given us the best rate along with great customer service. We’ve had them for a few years now and many companies have tried to pull us away but they can’t match their rates.
Raymond Mashal assyriandrummer
GBOur business has been with The Merchant… Our business has been with The Merchant Solutions for over 6 years now. I have never had an issue with the service nor the equipment. Edna Eisavi is my main contact and she has been extremely helpful with any questions I have had so far. She has always given me the best possible prices for their service and I wouldn't have it any other way. I highly recommend using this company for any of your merchant needs!