David Johnson
GBSpritz has always on customer chat Spritz has always on customer chat. Talked to Ben. They figured out the issue - and its usually something I did that wasn't quite right- but they fix it immediately or let you know when they did it. I was trying to send an ACH to buy USDC and sent it from an account without my name on it so it caused an issue. All fixed fast.
David Slattery
GBNovice's mix up! I'm a complete novice with crypto but I needed to pay a small bill with it. I thought I'd researched everything properly but I made a complete mess of everything and ended up paying money into a virtual bank account I'd accidentally created. I contacted Spritz and Ley from there was just incredible, going over and above to help me sort things out. Very quickly my money was refunded to my account when I'd actually just written it off. Excellent service from Spritz.
Bizz
CACanadian experience Canadian experience Thus far all has been going well as I do take these early stages as the trouble shooting bracket. I did hope when it was announced that the Canadian market was live that the Bill payment option would have been included like in the US.. So that was disappointing as that was the most important feature I was looking forward to using. I do anticipate this will soon be added, so until then I'll just use it sparing.
Peter Woodhouse
GBLey made me feel welcome and handled my… Ley made me feel welcome and handled my enquiry about joining Spritz. He was very friendly and easy to talk to and helped me a lot. I appreciate Ley because he went above and beyond to do this. I feel that I am in good hands and there's nothing that would be in the way if I have difficulty again. This experience has inspired confidence because of the ease of communication I experienced.
Spooner B
GBverified is a big issue I set up my account profile verification done, email came saying the hard part was over I could go ahead and pay my bill. then the system wanted me to start all over again with the same verification, now it wants my full social security to move forward, while it did not ask my other family members for any 4 working phones in my name the business the home, and 2 cell phone, I gave my driver lic did the face Recognition, have bank accounts address and they can't verify me. I would not mind giving my social if everyone else does the same. also am a citizen what the Heck.