Definitely 5 stars Definitely 5 stars. Amazon and Step are the 2 companies whose customer service never lets you down. My job accidentally issued me a check instead of a direct deposit and since check deposit is still being rolled out on step, I didn’t have that feature yet. After talking to step support and them getting back end approvals, they easily helped me out and gave me access to check deposits! Very helpful and well trained staff! Shoutout to Cody for helping me out!

Step is the best Step has been the best banking experience I’ve ever had, I’ve never experienced any bugs or issues with the card or transaction. It has helped me to significantly grow my credit from nothing to really good healthy credit with perfect credit history.

Speedy Customer Service The customer service team is so amazing. They answer quickly and provide the best assistance. Every issue I've ever had was resolved in an amazingly timely manner. There's never been any discrepancies with transactions. And the best thing about the whole thing is that they build my credit effortlessly.

Great customer service I had an issue with a sponsor account that I’m responsible for. I emailed them to help resolve this. Almost right away they responded. They were very helpful and polite. The issue was resolved.

Support is Superb!! I’ve been using Step for quite some time teaching kids financial responsibility. They sure don’t get this in school and schools should teach this so kids understand finances and credit. We changed our kids number but could not update it. A quick email/ chat with support was quickly resolved. We really appreciate this option for our kids!! Thank you.