Vincent Wong
GBNeeded help with moving funds I needed help with moving funds between my child’s Save and Spend account. I initially thought the interface was not intuitive enough to handle the task because it was not as direct using my previous methods. I waited to the next day to chat with a live person, and she was able to quickly help us accomplish what we wanted to do. From this experience, I realized the interface is actually more intuitive than I thought, and there are live persons available to chat with during normal business hours. This app interface has been great for the family!
Deb Jonas
GBGRAMMA looking to grow I am a low tech GRAMMA looking for a way to 'grow' my relationship with teenage grandkids beyond sending things on Amazon, they may not want, and gift cards limiting them to 'where' to eat & shop. They're teenagers, they're busy living their lives. Now, thanks to STEP I've got a 'virtual' shopping date with my 13 year old granddaughter, I sponsor, when she gets her STEP card!
Jack
GBThe best banking app I’ve used so far! Step has been one of the easiest & best banking apps I have used unlike cash app for example you have 2 separate cards both you can lock & use! The customer support is also amazing & they get straight to the point! I highly recommend this to anyone wants to increase their credit scores as well!
Mary Hartwell-Ousley
GBI made a terrible mistake by adding… I made a terrible mistake by adding money to a wrong account. Kevin and his team were AWESOME about getting it to the right recipient and was very professional at keeping my mind at ease. I thought my money was out in the clouds somewhere. But they made it possible to put a smile on my face and the recipient’s face. Thank you so much!!!
Maureen D
GBThe STEP program is an excellent Teacher! The STEP program has been an excellent tool in helping us to teach our daughter about financial responsibility, and to prepare her for the "real" world after graduation. With the STEP card, she has been able to have her paycheck from her part-time job directly deposited into her account. It gives her a greater sense of autonomy now that she doesn't have to come to us for money and can pull out her STEP card. It's her money and her choices at her disposal. She is excited now about saving money and watching her savings balance grow. And she is far more responsible in what she spends her money on. The STEP program has made a huge difference in her life, and in ours!