I made a terrible mistake by adding… I made a terrible mistake by adding money to a wrong account. Kevin and his team were AWESOME about getting it to the right recipient and was very professional at keeping my mind at ease. I thought my money was out in the clouds somewhere. But they made it possible to put a smile on my face and the recipient’s face. Thank you so much!!!

What a complete garbage app features… What a complete garbage app features are horrible and terrible like the points category of retailers none are available where I live and shop. What a garbage app and that's not all they charge 100$ dollars for upgrading for what if none of the retailers and wireless carriers are accessible through points category. What a complete rip off and scam

Definitely 5 stars Definitely 5 stars. Amazon and Step are the 2 companies whose customer service never lets you down. My job accidentally issued me a check instead of a direct deposit and since check deposit is still being rolled out on step, I didn’t have that feature yet. After talking to step support and them getting back end approvals, they easily helped me out and gave me access to check deposits! Very helpful and well trained staff! Shoutout to Cody for helping me out!

I have occassional foster kids I have occassional foster kids. The STEPcards teach them responsibility and I can monitor their spending and add money when I need to. When my kids were in school i would have to leave work drive an hour 15 minutes to take them money if something came up. This is an amazing genius idea.

I got locked out of my son’s account… I got locked out of my son’s account and step was so helpful so that I can get back in! Brad was amazing and the process super easy!!! My son and I are super pleased with step as a way to help him learn about responsibilities, having a card, and the team is very helpful! Thank you Brad!