I made a terrible mistake by adding… I made a terrible mistake by adding money to a wrong account. Kevin and his team were AWESOME about getting it to the right recipient and was very professional at keeping my mind at ease. I thought my money was out in the clouds somewhere. But they made it possible to put a smile on my face and the recipient’s face. Thank you so much!!!

definitely recommend this app I've been using this app for the past 3-4 years. The app is incredibly easy to navigate and understand, and almost every question you need answered is right in the FAQ section. And if there happens to be any questions I have that are unanswered, customer service assists me beautifully. Transferring money between accounts, sponsors, and friends hasn't been a hassle in my experience. Buying physical products has honestly been stress-free as well, considering you don't need to enter a PIN number whenever buying something, so you're practically in and out. Definitely recommend to anyone who is just starting out on their financial journey, or parent's who want to start their kids out with little to no issue.

Best Banking for Teens & Adults alike! Amazing Bank for Teens & Adults that need their credit fixed with their secure credit card. I must admit you can find better banks that offer Zelle and other services like an debit card but you can always have a Step Account and another Bank Account :)

What a complete garbage app features… What a complete garbage app features are horrible and terrible like the points category of retailers none are available where I live and shop. What a garbage app and that's not all they charge 100$ dollars for upgrading for what if none of the retailers and wireless carriers are accessible through points category. What a complete rip off and scam

Great card and customer service! We have been using Step for a few years and it has saved us so many times, aside from it just being a great way for my kids to manage their money. Today, I had a minor issue and Conrad in customer service helped me in no time, and made some adjustments to make our experience even easier for me to manage! Highly recommend!