Needed help with moving funds I needed help with moving funds between my child’s Save and Spend account. I initially thought the interface was not intuitive enough to handle the task because it was not as direct using my previous methods. I waited to the next day to chat with a live person, and she was able to quickly help us accomplish what we wanted to do. From this experience, I realized the interface is actually more intuitive than I thought, and there are live persons available to chat with during normal business hours. This app interface has been great for the family!

Company steals money from customers Company steals money from customer. I had $1400 stolen and they did nothing to help they closed my account out instead. This company is a scam do not trust them.

Speedy Customer Service The customer service team is so amazing. They answer quickly and provide the best assistance. Every issue I've ever had was resolved in an amazingly timely manner. There's never been any discrepancies with transactions. And the best thing about the whole thing is that they build my credit effortlessly.

I have occassional foster kids I have occassional foster kids. The STEPcards teach them responsibility and I can monitor their spending and add money when I need to. When my kids were in school i would have to leave work drive an hour 15 minutes to take them money if something came up. This is an amazing genius idea.

The STEP program is an excellent Teacher! The STEP program has been an excellent tool in helping us to teach our daughter about financial responsibility, and to prepare her for the "real" world after graduation. With the STEP card, she has been able to have her paycheck from her part-time job directly deposited into her account. It gives her a greater sense of autonomy now that she doesn't have to come to us for money and can pull out her STEP card. It's her money and her choices at her disposal. She is excited now about saving money and watching her savings balance grow. And she is far more responsible in what she spends her money on. The STEP program has made a huge difference in her life, and in ours!