Why Step is the King of debit cards for teens…. Ok so I am 16 and with the help of my sister she was able to get me a step card. I’ve been so satisfied with the amount of rewards introduced since I joined and also the support team they answered everyone of my questions with clarity. If you’re looking to get your kid a debit card definitely join step to help them not only earn rewards but build credit before they’re 18!

Worst Customer Service EVER!! I sincerely wish I could have continued with giving no stars or negative stars but it doesn't let you. The customer service of this "company" is by far the worst I've ever experienced in my life. You can't reach an actual person for anything in the world. They can make videos on how to get a refund from a merchant however if you need a refund from Step forget about it. I have literally been trying to reach someone for over 7 hrs now. Visa tells you to call the bank, the bank says call Visa but for some reason you can't call STEP. I'm starting to think it is a shell company or a scam. WHAT IS THE NUMBER TO TALK TO A PERSON AT STEP?? NOT VISA NOT EVOLVE BUT STEP? WHAT IS YOUR CUSTOMER SERVICE PHONE NUMBER? Horrible Horrible or non existent CS. I have NEVER taken the time to write a review for anyone ever, good or bad. However this is the worst experience of my life so I decided to try and warn ppl as I wish someone would have warned me.

Speedy Customer Service The customer service team is so amazing. They answer quickly and provide the best assistance. Every issue I've ever had was resolved in an amazingly timely manner. There's never been any discrepancies with transactions. And the best thing about the whole thing is that they build my credit effortlessly.

Great card and customer service! We have been using Step for a few years and it has saved us so many times, aside from it just being a great way for my kids to manage their money. Today, I had a minor issue and Conrad in customer service helped me in no time, and made some adjustments to make our experience even easier for me to manage! Highly recommend!

I made a terrible mistake by adding… I made a terrible mistake by adding money to a wrong account. Kevin and his team were AWESOME about getting it to the right recipient and was very professional at keeping my mind at ease. I thought my money was out in the clouds somewhere. But they made it possible to put a smile on my face and the recipient’s face. Thank you so much!!!