Speedy Customer Service The customer service team is so amazing. They answer quickly and provide the best assistance. Every issue I've ever had was resolved in an amazingly timely manner. There's never been any discrepancies with transactions. And the best thing about the whole thing is that they build my credit effortlessly.

Best Banking for Teens & Adults alike! Amazing Bank for Teens & Adults that need their credit fixed with their secure credit card. I must admit you can find better banks that offer Zelle and other services like an debit card but you can always have a Step Account and another Bank Account :)

Company steals money from customers Company steals money from customer. I had $1400 stolen and they did nothing to help they closed my account out instead. This company is a scam do not trust them.

Needed help with moving funds I needed help with moving funds between my child’s Save and Spend account. I initially thought the interface was not intuitive enough to handle the task because it was not as direct using my previous methods. I waited to the next day to chat with a live person, and she was able to quickly help us accomplish what we wanted to do. From this experience, I realized the interface is actually more intuitive than I thought, and there are live persons available to chat with during normal business hours. This app interface has been great for the family!

I got locked out of my son’s account… I got locked out of my son’s account and step was so helpful so that I can get back in! Brad was amazing and the process super easy!!! My son and I are super pleased with step as a way to help him learn about responsibilities, having a card, and the team is very helpful! Thank you Brad!