Nicole L
GBI got locked out of my son’s account… I got locked out of my son’s account and step was so helpful so that I can get back in! Brad was amazing and the process super easy!!! My son and I are super pleased with step as a way to help him learn about responsibilities, having a card, and the team is very helpful! Thank you Brad!
Jack
GBThe best banking app I’ve used so far! Step has been one of the easiest & best banking apps I have used unlike cash app for example you have 2 separate cards both you can lock & use! The customer support is also amazing & they get straight to the point! I highly recommend this to anyone wants to increase their credit scores as well!
Mary Hartwell-Ousley
GBI made a terrible mistake by adding… I made a terrible mistake by adding money to a wrong account. Kevin and his team were AWESOME about getting it to the right recipient and was very professional at keeping my mind at ease. I thought my money was out in the clouds somewhere. But they made it possible to put a smile on my face and the recipient’s face. Thank you so much!!!
Cody Carey
GBdefinitely recommend this app I've been using this app for the past 3-4 years. The app is incredibly easy to navigate and understand, and almost every question you need answered is right in the FAQ section. And if there happens to be any questions I have that are unanswered, customer service assists me beautifully. Transferring money between accounts, sponsors, and friends hasn't been a hassle in my experience. Buying physical products has honestly been stress-free as well, considering you don't need to enter a PIN number whenever buying something, so you're practically in and out. Definitely recommend to anyone who is just starting out on their financial journey, or parent's who want to start their kids out with little to no issue.
Deb Jonas
GBGRAMMA looking to grow I am a low tech GRAMMA looking for a way to 'grow' my relationship with teenage grandkids beyond sending things on Amazon, they may not want, and gift cards limiting them to 'where' to eat & shop. They're teenagers, they're busy living their lives. Now, thanks to STEP I've got a 'virtual' shopping date with my 13 year old granddaughter, I sponsor, when she gets her STEP card!