Step is the best Step has been the best banking experience I’ve ever had, I’ve never experienced any bugs or issues with the card or transaction. It has helped me to significantly grow my credit from nothing to really good healthy credit with perfect credit history.

Company steals money from customers Company steals money from customer. I had $1400 stolen and they did nothing to help they closed my account out instead. This company is a scam do not trust them.

Worst Customer Service EVER!! I sincerely wish I could have continued with giving no stars or negative stars but it doesn't let you. The customer service of this "company" is by far the worst I've ever experienced in my life. You can't reach an actual person for anything in the world. They can make videos on how to get a refund from a merchant however if you need a refund from Step forget about it. I have literally been trying to reach someone for over 7 hrs now. Visa tells you to call the bank, the bank says call Visa but for some reason you can't call STEP. I'm starting to think it is a shell company or a scam. WHAT IS THE NUMBER TO TALK TO A PERSON AT STEP?? NOT VISA NOT EVOLVE BUT STEP? WHAT IS YOUR CUSTOMER SERVICE PHONE NUMBER? Horrible Horrible or non existent CS. I have NEVER taken the time to write a review for anyone ever, good or bad. However this is the worst experience of my life so I decided to try and warn ppl as I wish someone would have warned me.

GRAMMA looking to grow I am a low tech GRAMMA looking for a way to 'grow' my relationship with teenage grandkids beyond sending things on Amazon, they may not want, and gift cards limiting them to 'where' to eat & shop. They're teenagers, they're busy living their lives. Now, thanks to STEP I've got a 'virtual' shopping date with my 13 year old granddaughter, I sponsor, when she gets her STEP card!

I got locked out of my son’s account… I got locked out of my son’s account and step was so helpful so that I can get back in! Brad was amazing and the process super easy!!! My son and I are super pleased with step as a way to help him learn about responsibilities, having a card, and the team is very helpful! Thank you Brad!