Paul Turner
GBSimple and fair While liquidating a business I found a box of leftover currency from foreign trips employees had taken over the years. Most of it consisted of obsolete bills that were no longer legal tender and could only be exchanged at the central bank in the issuing country. I was relieved to learn that I could mail these to FCCE for exchange at rates it publishes on line. The discount was reasonable in light of the service performed. The owner was friendly and easy to communicate with. The process was fast and convenient. U.S. dollars appeared in my account the day the bills arrived.
Carlos Felfoldi
GBPoor Experince I tried this service out with some leftover bills from a trip to Nepal. I went in sort of expecting some sort of issue, but it was for a small amount. But issues are what occurred. The owner responded to my initial status request saying he did not receive anything yet but was looking fwd to it since he had another customer going to Nepal shortly. Which outside that chance occurrence, had me wondering why that would matter considering this was for roughly $35. Instead of getting the current exchange with this service, what I got was the feeling of being gaslit by his response when I initially inquired about the status of this exchange. I guess things can always get lost in the mail, but sort of funny this is my first occurrence of such an event. Even more so with this being in the same city. Do not recommend.
Diego
ATVery easy and fast. A 100% recommended service. Very easy and fast, I managed to change my Austrian Schilling at an excellent rate, and by the way, I bought some Swiss Francs, Euros and British Pounds at a highly competitive price, all that with a few clicks; Their customer service is very timely, they answered all my questions and guided me step by step to fill out the form. I received my Schilling payment via Paypal from one day to the next. A 100% recommended service.
Stephanie
GBVery smooth process Very smooth process! A fantastic way to get your money back from currency left lying around after trips. We had currency that we brought back with us on subsequent trips and no one wanted bc currency changes so often in other countries. Very fair rate. Very quick turnaround. Highly recommend.
Ann M
GBProbably the best/only mail-in option available One gift card that I sent was not credited. The rest of the currency, coins and cards were properly exchanged and the total was promptly deposited into my bank account. I followed up twice, hoping to clear up what happened. I never got a response. According to the order form that I submitted, the item was a $10 gift card worth $5, so it wasn't a huge deal, but I would have appreciated some explanation, like 1) We don't accept that kind of card anymore, 2) There was something wrong with the card, or 3) Whoops, we'll take another look and get back to you. This is a really unique service so I wanted it to be useful, but I can't strongly recommend that people put a lot of trust in it. I'd be reluctant to use it again. Definitely read the ENTIRE website like I did. As the owner recommends, always send money using a service with tracking numbers. I will add: photograph everything you send, and don't send large amounts in one order...just in case something is lost. If you have a big jar of random coins and currency that's collecting dust, this might be worth a try. You don't have much to lose. I liked being able to send gift cards that I wasn't likely to use.