Thank you for your help. I was having trouble transferring the tuition fee, but the person in charge was very attentive via email and was able to transfer the fee successfully.

Though it had taken extra time due to… Though it had taken extra time due to account name difference issue until the transfer was completed, the customer support was patient helping me confirming with local agent to retry the transfer. One suggestion from me is that account name field should allow user to input either English or Kanji instead of Kanji only.

It took too many minutes to move money… It took too many minutes to move money to the end accounts that I appointed. It’s still took about 2hours34mins after the confirmation of money to the account of curfew. Could you please make it in several minutes?

The staff has helped me immediately on… The staff has helped me immediately on chat.

Good response -