Though it had taken extra time due to… Though it had taken extra time due to account name difference issue until the transfer was completed, the customer support was patient helping me confirming with local agent to retry the transfer. One suggestion from me is that account name field should allow user to input either English or Kanji instead of Kanji only.

The staff has helped me immediately on… The staff has helped me immediately on chat.

fees are low, but... I use this service to send money to China, certainly your fees are lower than other means. But the response from the local partner company is too slow. Moreover, I imagine that the local partner company is an individual who runs a foreign currency exchange business. Am I wrong?

It took too many minutes to move money… It took too many minutes to move money to the end accounts that I appointed. It’s still took about 2hours34mins after the confirmation of money to the account of curfew. Could you please make it in several minutes?

The best service for money transfer. The best service for money transfer. It provides flexibility at a lower cost.