Jason Isaiah
USPlease chose another Mortgage Insurance Company My family and I have been enduring in our dealings with AAA. On August 12, 2023, an incident occurred that has left us grappling with not only the damages to our property but also the lack of support from our Claims Agent over the past three months. The gravity of our situation is exacerbated by the presence of young children and a stroke victim in our household. Regrettably, for months, we have been unable to use essential household appliances, including our washer, dryer, water heater, furnace, water filtration system, and various other basement-based appliances. Adding to our woes, our contractor is threatening to file a lien against our property due to unpaid fees for services rendered. In an effort to address this, we consulted our mortgage representative, who advised us to remit the $1,000 deductible to our contractor, a payment we promptly made. Despite two inspections to assess damages, our attempts to engage with our Claims representative have been fruitless. False assurances, pending paperwork excuses, and significant delays have characterized our interactions. Moreover, the information provided by AAA Management regarding a partial payout was not only delayed but also insufficient to cover the restoration of all damaged items. Despite multiple attempts to communicate, we have faced significant delays in completing necessary repairs and obtaining reimbursement for our losses. The situation has escalated to the point where legal action and the imposition of a lien on our property are being considered by our contractor due to AAAs delays and misinformation. We appeal to AAA Supervisors and Upper Management to expedite the resolution of this matter, as the impending legal actions pose a severe threat to our property. Your prompt attention to this issue is crucial, and we implore your assistance in bringing about a swift and satisfactory conclusion to this unfortunate situation. Thank you for your immediate attention to this matter.
HEATHER ALLEN
USI submitted my direct express… I submitted my direct express SCREENSHOT for verification of income for a $200 loan and was CHARGED OVER $600 TODAY FROM THE ACCOUNT I NEVER APPROVED TO BE USED FOR PAYMENT. I called and asked why and they said their hands were tied. Unscrupulous, shady and WRONG. I AM NOW DESTITUTE. I AM A SINGLE MOM OF THREE AND I WANT ALL MY FUNDS BACK
Lisa Neal
USLoan in an emergency situation I really appreciated the assistance and was glad AAA could be there for me. I would definitely recommend this to anyone who needs a little help. Very nice and helpful as we went through step by step to finish the deal.
Kristina Thompson
UShigh interest poor customer consideration I was approved around 8am central or 9am eastern time for a small dollar loan.. with all the interest that will be accruing they could not do "same day ACH"? The representative said that it was disbursed to my bank account today. Then another representative gives me conflicting information. mind you I take out small loans to make up for the difference for whats missing due to my surviving child benefits being wrongfully denied. the worst part is I can see the money flash like its there since about 2pm but then isn't. so it could be altra federal credit union is shady also.
Joanne Bryant
US…my experience My experience was wonderful,I have not had a lot of experience with personal loans. The agent walked me through it and I feel it was a lesson learned. Thanks triple AAA Community!