Christopher Ward
USCourteous and considerate I wish at this moment that I could remember the name of the young woman who helped me acquire my loan. The process, at no fault of hers, took the course of a couple of days. She was patient, kind, courteous and immensely helpful. She made a process that was highly uncomfortable for me, into a far more pleasurable experience than I expected.
Shanna Koeppel
USThe agent I worked with Bethany in… The agent I worked with Bethany in payments was so friendly, helpful, caring and made my experience great. From answering all my ridiculous questions to making payoff super easy and smooth. 10/10 would recommend
LaQuena Martin
USMs Virginia saved our Christmas!!! Ms. Virginia went above and beyond any expectation I could ever have in order to help our family have a Merry Christmas. She performed with true care, patience, and understanding, as well as showing that she is very knowlegable in the field she works. I greatly appreciate knowing that there are still real human beings out there handling these calls who truly care about helping a stranger.
Lauren
USFrom start to finish customer service was amazing! From start to finish customer service was amazing, professional and extremely helpful. My rep was Lindsey. She was extremely helpful, explained everything, took her time and answered all questions I had. I will definitely be recommending this compnay for a loan and definitely with Lindsey. It is extremely hard especially these days to find someone so enthusiastic about their job as well as professional and extremely personable. Customer service is what closes a loan and makes for the best marketing. I don’t know if she is able to get a bonus for every loan she closes or a raise but if I had her as an employee I would definitely be making sure she stayed. Thank you for such an amazing process from start to finish and I look forward to working with you in the future.
Christopher
USI tried to get into my account to see… I tried to get into my account to see how much my payment will be that is due tomorrow I typed my email and password it said that was wrong I clicked on forgot password it said it emailed me instructions to reset password but i have not gotten an email. I dont have time or patience to f--- with these mfers. The interest they charge is way to high anyway f--- these pieces of s---