Kathy “Chicky” Marcarelli
GBI appreciate the generous credit line I appreciate the generous credit line. I have no been able to get this much from other cards. I’ve had it for about a year now and I am very happy with it. As for the interest rate, it’s typical for people who have had credit problems in the past. It’s worth getting.
TANYA KRUZZETTE
GBWeighed, measured, and found wanting Was so excited to get my card, we needed groceries. Went to Walmart for the basics and the card worked with no issues. Went to our favorite store to get meat, card was declined for fraud alert. Had to use my debit card to pay, knowing I still had money coming out. Went through the link sent via text to say it was me, and the response was good to use in "a few minutes". 20 minutes later tried to pay for a fast food supper, and declined again. Fortunately by day two I was using it for online shopping, but still too scared to go to the store without cash back up. Hoping it was just a rocky start and will be smooth sailing now.
Zenobia W
GBThere has been no way to pay for months… There has been no way to pay for months now. No website or app. They offered a settlement payment of 70% via email, but they can't find my card number or account. They keep sending texts to pay, pay, pay but there is no way to do so. I don't know what game they are playing, but there has got to be something illegal about all of this. I guess I have to find time to stick on hold for 5 hours so that I can speak to someone, if they even have a service department. This is supposedly a result of a bank change. It is utterly rediculous.
Jesus Delgado
GBNew fresh start with today but so far… New fresh start with today but so far so good. Website looks well prepared as an IT professional thats always great to see. An organization that gives priority to its web page.
Sandy C
GBNo access, No info! Had the card for a while and they suddenly changed banks and now I can't see my account info. The website no longer works and when I call they say its being transitioned and they dont know when it will be completed. Meanwhile, I'm getting fees, no account statements but they want their payment SOMEHOW! They are literally charging fees that we cannot even look into because no account access. This has to be illegal. Its been going on for 2 months+! How do you expect consumers to manage their accounts when we don't have access??!! Calling customer service is not convenient at all and the hold times are always over 30 mins! FIX THIS or cancel our accounts without reprecussions. I will be reaching out to the CFPB Immediately. I suggest all other account holders do the same!