No access, No info! Had the card for a while and they suddenly changed banks and now I can't see my account info. The website no longer works and when I call they say its being transitioned and they dont know when it will be completed. Meanwhile, I'm getting fees, no account statements but they want their payment SOMEHOW! They are literally charging fees that we cannot even look into because no account access. This has to be illegal. Its been going on for 2 months+! How do you expect consumers to manage their accounts when we don't have access??!! Calling customer service is not convenient at all and the hold times are always over 30 mins! FIX THIS or cancel our accounts without reprecussions. I will be reaching out to the CFPB Immediately. I suggest all other account holders do the same!

They suck They suck! I can't access my account nor can you find a good number to call in order to fix the online or app issues. I went past due, which NEVER happens, all because of their issues. I'm actually about to pay it off and cut it up. I'm over them especially when I've got an AMEX, Discover, and Chase card to get me by. Bye-bye!!!!!!

Never have any issues with you guys Never have any issues with you guys. I am traveling for work now and have to buy my own tickets and get reimbursed from the company. Made a purchase had trouble with another card and switched to my today card and it went through without a problem.

There has been no way to pay for months… There has been no way to pay for months now. No website or app. They offered a settlement payment of 70% via email, but they can't find my card number or account. They keep sending texts to pay, pay, pay but there is no way to do so. I don't know what game they are playing, but there has got to be something illegal about all of this. I guess I have to find time to stick on hold for 5 hours so that I can speak to someone, if they even have a service department. This is supposedly a result of a bank change. It is utterly rediculous.

I have had a really good experience… I have had a really good experience with Today. Their application process was simple, I got approved easily and got my card. Life is good!