MM
GBUnable to contact to settle my balance… Unable to contact to settle my balance due. I called the number on a letter I received last month but was hung up on. App doesn’t work, website doesn’t work. Unable to see account details and the fees I am getting. Is another bank taking over? No letters no emails but my balance sure is growing…
tammy alexander
GBThis card company sucks !!! This card company sucks !!!! I would have put 0 stars but there was no option !!
Jesus Delgado
GBNew fresh start with today but so far… New fresh start with today but so far so good. Website looks well prepared as an IT professional thats always great to see. An organization that gives priority to its web page.
Sandy C
GBNo access, No info! Had the card for a while and they suddenly changed banks and now I can't see my account info. The website no longer works and when I call they say its being transitioned and they dont know when it will be completed. Meanwhile, I'm getting fees, no account statements but they want their payment SOMEHOW! They are literally charging fees that we cannot even look into because no account access. This has to be illegal. Its been going on for 2 months+! How do you expect consumers to manage their accounts when we don't have access??!! Calling customer service is not convenient at all and the hold times are always over 30 mins! FIX THIS or cancel our accounts without reprecussions. I will be reaching out to the CFPB Immediately. I suggest all other account holders do the same!
Robert Kelley
GBEasy approval great customer service Easy approval great customer service. Rates kinda high. But overall good card and credit limit. For lower score people