Weighed, measured, and found wanting Was so excited to get my card, we needed groceries. Went to Walmart for the basics and the card worked with no issues. Went to our favorite store to get meat, card was declined for fraud alert. Had to use my debit card to pay, knowing I still had money coming out. Went through the link sent via text to say it was me, and the response was good to use in "a few minutes". 20 minutes later tried to pay for a fast food supper, and declined again. Fortunately by day two I was using it for online shopping, but still too scared to go to the store without cash back up. Hoping it was just a rocky start and will be smooth sailing now.

There has been no way to pay for months… There has been no way to pay for months now. No website or app. They offered a settlement payment of 70% via email, but they can't find my card number or account. They keep sending texts to pay, pay, pay but there is no way to do so. I don't know what game they are playing, but there has got to be something illegal about all of this. I guess I have to find time to stick on hold for 5 hours so that I can speak to someone, if they even have a service department. This is supposedly a result of a bank change. It is utterly rediculous.

New user I only first started using your card so I can not really comment honestly But in the short time I have had it it’s been great the website has been easy to use and I have not had issues with my card

Great card but why don’t they offer to… Great card but why don’t they offer to anyone who wants to apply you have to be picked and sent an letter in order to apply

Unable to contact to settle my balance… Unable to contact to settle my balance due. I called the number on a letter I received last month but was hung up on. App doesn’t work, website doesn’t work. Unable to see account details and the fees I am getting. Is another bank taking over? No letters no emails but my balance sure is growing…