The representative was very nice The representative was very nice, friendly and professional. She made the process easy and speedy. Five stars for her. I can't remember her name but she was at the Oakland Park office. I think her last name was Mandoval or AndavalOrtiz.

Applied online and was approved for a… The worst customer service I have ever experienced. I was approved for a title loan and had uploaded all documents needed to proceed and just needed to sign paper work. Credex called me to go and just sign paper work at Seguros Insurance at 2607 Simpson rd Kissimmee FL 34744. The woman there was giving me a hard time because I did not bring the Title to the vehicle not knowing that the title was electronically sent to the lenders from the DMV. The woman seemed agitated with me. After everything I told her her that her attitude toward me seemed aggressive and If everything was alright. She then lost control and yelled at me and kicked me and my 80 year old mother out of her office. I do not know how an unstable person can have a job like that.

Painless Colina made sure to thoroughly explain everything involved with the loan. She made the experience as painless as possible. If you are to utilize this company, be sure to visit with her, as you will receive a fair offer in addition to being treated like a person.

I made a call to speak to an agent I made a call to speak to an agent which was Kathy and she was great she Made my appointment i went in the office and Ms Ingrid greeted me and took myself information I was approved in least than a hour.Thank you Fedex.

Charges for additional Services Towbuster I am a long term Credex client. My second title loan is only a few month left. They have good customer service at call center and the offices. Very well trained personal. Interest rate at 28.68%, very high also charges for Towbuster membership, which doesn't make any sense but they force those charges mandatory. Why to pay for a service that you don't need, I have my Progressive insurance full cover and AAA. This shouldn't happen, they are using this membership to collect and force clients to pay for. That is not a good practice and we are looking into this issue. I'll will pay my balance during next few days and will never use them ever again. Just be careful when they give loan proposal and challenge aditional stuff, legaly isn't mandatory.