I appreciate the help and guidance from… I appreciate the help and guidance from Ingrid and Zumila, they both took their time to help my husband and I for our medical needs. Thank you for your dedication and great work ethics. 10 stars for you!

The representative was very nice The representative was very nice, friendly and professional. She made the process easy and speedy. Five stars for her. I can't remember her name but she was at the Oakland Park office. I think her last name was Mandoval or AndavalOrtiz.

Allison Montalvan was very professional… Allison Montalvan was very professional and super helpful. The help she gave us was super appreciative. She should be rewarded for her great work .lunch or a gift card is the least you guys can do with all the hard work she puts in.

This company is HORRIBLE This company is HORRIBLE! Do NOT waste your time. It says all over the website that the application process only takes around 30 minutes. That is LIE! It took me almost 3 hours to get everything uploaded. I kept getting errors and "invalid format" every time I tried uploading a document. Not only did it take forever but after my application was submitted I received a phone call stating that my application was accepted and I would receive a phone call the next morning with details on how to continue. I get the call just for them to tell me I was denied with no explanation. I am supposedly recieving a email sometime within the next 2 weeks with the reason why I was denied. VERY FRUSTRATING! Why was I told the application was accepted If I was denied? Why did they need to wait until the next day to tell me I was denied when I submitted my application around 4pm. (eastern time) I feel like I was given the run around with this company and will definitely be sure to make sure to tell all my friends and family to never go with this company! Way to much of a hassle spending hours on the computer for nothing!

I made a call to speak to an agent I made a call to speak to an agent which was Kathy and she was great she Made my appointment i went in the office and Ms Ingrid greeted me and took myself information I was approved in least than a hour.Thank you Fedex.