The representative was very nice The representative was very nice, friendly and professional. She made the process easy and speedy. Five stars for her. I can't remember her name but she was at the Oakland Park office. I think her last name was Mandoval or AndavalOrtiz.

This company is HORRIBLE This company is HORRIBLE! Do NOT waste your time. It says all over the website that the application process only takes around 30 minutes. That is LIE! It took me almost 3 hours to get everything uploaded. I kept getting errors and "invalid format" every time I tried uploading a document. Not only did it take forever but after my application was submitted I received a phone call stating that my application was accepted and I would receive a phone call the next morning with details on how to continue. I get the call just for them to tell me I was denied with no explanation. I am supposedly recieving a email sometime within the next 2 weeks with the reason why I was denied. VERY FRUSTRATING! Why was I told the application was accepted If I was denied? Why did they need to wait until the next day to tell me I was denied when I submitted my application around 4pm. (eastern time) I feel like I was given the run around with this company and will definitely be sure to make sure to tell all my friends and family to never go with this company! Way to much of a hassle spending hours on the computer for nothing!

Allison Montalvan helped me today with… Allison Montalvan helped me today with my loan! She was very pleasant and helpful! I’m very greatful I was able to get approved for my loan today and would recommend that anyone needing help come to the Oakland Park location of Credex and see Allison!

Allison Montalvan was very professional… Allison Montalvan was very professional and super helpful. The help she gave us was super appreciative. She should be rewarded for her great work .lunch or a gift card is the least you guys can do with all the hard work she puts in.

Typical bait and switch operation! Legal loansharking I was attracted to this company for a title loan, based on the website, which I thought was more transparent than other sites about what exactly the deal would look like, the interest rate, and payments. It turned out that this was simply your typical bait and switch operation. Submitted the application, which takes about two hours rather than 30 minutes described, they immediately set up an appointment for me 45 minutes away without providing any information regarding whether my loan was approved or not and what the terms would be. When I got there, I got a call from Miami (they do not have actual locations with credex staff anywhere but Miami), and the deal I was offered was completely different from what I had been led to believe from the website. The website was very clear with an example of $5000 at 19% interest over 24 months with a payment of $255 per month. Despite their website calculating that my car was valued for a loan up to $5000, once I got there they said it could be no more than $4000. And the terms advertised on the website were a complete fiction! They do not even use a percentage rate as above. They have a shady way of charging a straight $1500 fee for the loan, but then they try not to tell you upfront, you have to press and get out of Calculator, about the additional four dollars per day over two years, they charge you . In other words, the final loan terms were laughably that I would pay a total over two years of almost double the $4000 loan, or an interest rate equal to about 46%!! Typical bait and switch scam. I walked out! They count on the fact that by the time someone goes through all the trouble with their application and providing them everything they need and driving to their site, that when they give them the news about their deal, which is totally out of the reality of what they thought they were going to get, people will be desperate enough to grab it anyway, as they are prepared to give you a check right that moment. Basically a scam , or for people who do not care about such Usery terms for getting a small loan. Legal loan shocking! I walked out.