Charges for additional Services Towbuster I am a long term Credex client. My second title loan is only a few month left. They have good customer service at call center and the offices. Very well trained personal. Interest rate at 28.68%, very high also charges for Towbuster membership, which doesn't make any sense but they force those charges mandatory. Why to pay for a service that you don't need, I have my Progressive insurance full cover and AAA. This shouldn't happen, they are using this membership to collect and force clients to pay for. That is not a good practice and we are looking into this issue. I'll will pay my balance during next few days and will never use them ever again. Just be careful when they give loan proposal and challenge aditional stuff, legaly isn't mandatory.

Applied online and was approved for a… The worst customer service I have ever experienced. I was approved for a title loan and had uploaded all documents needed to proceed and just needed to sign paper work. Credex called me to go and just sign paper work at Seguros Insurance at 2607 Simpson rd Kissimmee FL 34744. The woman there was giving me a hard time because I did not bring the Title to the vehicle not knowing that the title was electronically sent to the lenders from the DMV. The woman seemed agitated with me. After everything I told her her that her attitude toward me seemed aggressive and If everything was alright. She then lost control and yelled at me and kicked me and my 80 year old mother out of her office. I do not know how an unstable person can have a job like that.

I made a call to speak to an agent I made a call to speak to an agent which was Kathy and she was great she Made my appointment i went in the office and Ms Ingrid greeted me and took myself information I was approved in least than a hour.Thank you Fedex.

Credex is amazing Credex is amazing! I had some past due bills that I needed to pay and I reached out to them to see if I could get a loan, it was so easy and Allison was extremely helpful, by far this is the best company I ever got a loan from. They are so helpful and Allison is Gorgeous. Ask for her she will definitely get you approved! Thanks Credex

This company is HORRIBLE This company is HORRIBLE! Do NOT waste your time. It says all over the website that the application process only takes around 30 minutes. That is LIE! It took me almost 3 hours to get everything uploaded. I kept getting errors and "invalid format" every time I tried uploading a document. Not only did it take forever but after my application was submitted I received a phone call stating that my application was accepted and I would receive a phone call the next morning with details on how to continue. I get the call just for them to tell me I was denied with no explanation. I am supposedly recieving a email sometime within the next 2 weeks with the reason why I was denied. VERY FRUSTRATING! Why was I told the application was accepted If I was denied? Why did they need to wait until the next day to tell me I was denied when I submitted my application around 4pm. (eastern time) I feel like I was given the run around with this company and will definitely be sure to make sure to tell all my friends and family to never go with this company! Way to much of a hassle spending hours on the computer for nothing!