Erin Sweeney
GBAllison Montalvan helped me today with… Allison Montalvan helped me today with my loan! She was very pleasant and helpful! I’m very greatful I was able to get approved for my loan today and would recommend that anyone needing help come to the Oakland Park location of Credex and see Allison!
Abdiel
GBApplied online and was approved for a… The worst customer service I have ever experienced. I was approved for a title loan and had uploaded all documents needed to proceed and just needed to sign paper work. Credex called me to go and just sign paper work at Seguros Insurance at 2607 Simpson rd Kissimmee FL 34744. The woman there was giving me a hard time because I did not bring the Title to the vehicle not knowing that the title was electronically sent to the lenders from the DMV. The woman seemed agitated with me. After everything I told her her that her attitude toward me seemed aggressive and If everything was alright. She then lost control and yelled at me and kicked me and my 80 year old mother out of her office. I do not know how an unstable person can have a job like that.
customer
GBAllison Montalvan isss beyond Amazin!!!!!! Thank GOD for her!!!!! Her attitude is priceless This company was amazing from the… This company was amazing from the start! Very easy to deal with. Everyone was friendly, helpful, and communicated everything clearly. I changed my appointment a few times and they still worked with me without any problems. Allison really worked with me to make this loan happen!!!! Highly recommend!
Rodrigo Trujillo
GBCharges for additional Services Towbuster I am a long term Credex client. My second title loan is only a few month left. They have good customer service at call center and the offices. Very well trained personal. Interest rate at 28.68%, very high also charges for Towbuster membership, which doesn't make any sense but they force those charges mandatory. Why to pay for a service that you don't need, I have my Progressive insurance full cover and AAA. This shouldn't happen, they are using this membership to collect and force clients to pay for. That is not a good practice and we are looking into this issue. I'll will pay my balance during next few days and will never use them ever again. Just be careful when they give loan proposal and challenge aditional stuff, legaly isn't mandatory.
customer
GBAllison was so professional Allison was so professional, knowledgeable, attentive and polite!!! She is a great asset to your company!!!! I am extremely happy with the service I’ve received as I was under extreme stress trying to figure out how I will be able to make it to a family member’s funeral that’s out of town. I truly appreciate your assistance in this time of need!