customer
GBAllison was so professional Allison was so professional, knowledgeable, attentive and polite!!! She is a great asset to your company!!!! I am extremely happy with the service I’ve received as I was under extreme stress trying to figure out how I will be able to make it to a family member’s funeral that’s out of town. I truly appreciate your assistance in this time of need!
Erin Sweeney
GBAllison Montalvan helped me today with… Allison Montalvan helped me today with my loan! She was very pleasant and helpful! I’m very greatful I was able to get approved for my loan today and would recommend that anyone needing help come to the Oakland Park location of Credex and see Allison!
Rodrigo Trujillo
GBCharges for additional Services Towbuster I am a long term Credex client. My second title loan is only a few month left. They have good customer service at call center and the offices. Very well trained personal. Interest rate at 28.68%, very high also charges for Towbuster membership, which doesn't make any sense but they force those charges mandatory. Why to pay for a service that you don't need, I have my Progressive insurance full cover and AAA. This shouldn't happen, they are using this membership to collect and force clients to pay for. That is not a good practice and we are looking into this issue. I'll will pay my balance during next few days and will never use them ever again. Just be careful when they give loan proposal and challenge aditional stuff, legaly isn't mandatory.
Mariel Maldonado
GBVery good service fast and professional… Very good service fast and professional thank you very much I will recommend this place to anyone . 5 stars . Look for Ingrid she was very professional and knowledges all my question as well explain all the details and how to save money on interest thank you very much
Joel McNair
GBTypical bait and switch operation! Legal loansharking I was attracted to this company for a title loan, based on the website, which I thought was more transparent than other sites about what exactly the deal would look like, the interest rate, and payments. It turned out that this was simply your typical bait and switch operation. Submitted the application, which takes about two hours rather than 30 minutes described, they immediately set up an appointment for me 45 minutes away without providing any information regarding whether my loan was approved or not and what the terms would be. When I got there, I got a call from Miami (they do not have actual locations with credex staff anywhere but Miami), and the deal I was offered was completely different from what I had been led to believe from the website. The website was very clear with an example of $5000 at 19% interest over 24 months with a payment of $255 per month. Despite their website calculating that my car was valued for a loan up to $5000, once I got there they said it could be no more than $4000. And the terms advertised on the website were a complete fiction! They do not even use a percentage rate as above. They have a shady way of charging a straight $1500 fee for the loan, but then they try not to tell you upfront, you have to press and get out of Calculator, about the additional four dollars per day over two years, they charge you . In other words, the final loan terms were laughably that I would pay a total over two years of almost double the $4000 loan, or an interest rate equal to about 46%!! Typical bait and switch scam. I walked out! They count on the fact that by the time someone goes through all the trouble with their application and providing them everything they need and driving to their site, that when they give them the news about their deal, which is totally out of the reality of what they thought they were going to get, people will be desperate enough to grab it anyway, as they are prepared to give you a check right that moment. Basically a scam , or for people who do not care about such Usery terms for getting a small loan. Legal loan shocking! I walked out.