Daniel Stephenson
AUTechnical Problems and Poor Customer Service I found on-going problems with the integration between the stackinvest and the trading platform. The customer service was terrible in fixing the problem and I had to continually follow them up. They did not end up rectifying the issue and only offer a partial refund.
F Romulus
GBOnline robbery, money returned I subscribed to a bot for $99 per month, having cancelled a subscription for the same bot for $250 per 3 months. Firstly, I have had $99 taken out twice per month from my account. Then, not only have they continued to take out the money from the cancelled subscription, but they have taken out $250 per month, when the subscription is $250 for three months. I have edited/updated this review: I was informed that this issue was escalated and within 24 hrs of this, my issue was resolved, the money has been credited back to my account. I have therefore changed the score to reflect this.
Jan
GBStackedInvest product does not work! 48hr refund policy makes it impossible to get a refund as it takes 24 or more hours to just get setup. Avoid! StackedInvest product does not work! 48hr refund policy makes it impossible to get a refund as it takes 24 or more hours to just get setup. Avoid! I subscribed to StackedInvest Bots in January 2022. I paid for 1st quarter but after setting up the service the bot kept sending errors, not being able to trade. I had multiple conversations via Intercom, I spent a lot of time trying to fix it. I wanted to give it a chance but It never worked. The service auto renewed in April. I contacted StackedInvest to cancel and get a refund for 1st quarter in July I realized that the person had not done so and reached back out. the company is unwilling to refund and I'm going to Amex to try to dispute. the issue: their product does not work.
Natalie Lim
GBStacked is the easiest way to view my 5… Stacked is the easiest way to view my 5 exchange accounts on one dashboard. For when I’m on the go I love using it to check my balances and portfolio moves without needing to log into my exchange account which can be risky especially on my phone. Great service imo!
Michael Sinial
GBEasy to use site Easy to use site and plenty of options to choose from. Customer support was generally available within 30 minutes when I had a question.