Can't withdraw my own crypto and I haven't received a reason why. I have been using Pionex since April of this year. I had trouble depositing USD and had to Deposit USDT instead, that should have been my first clue. Currently their USD ACH deposit is not working, there USD ACH withdrawal is not working, and there USD wire transfer withdrawal is not working. But the wire transfer deposit is working. I tried to withdraw my BTC but it failed. An error flashed on the screen briefly and then disappeared before I had a chance to read it. I tried again and again, same results I cannot withdraw my crypto. I opened online chat that did not help, so I submitted a ticket through email. I am waiting to see what they have to say about it, but not very happy that I cannot withdraw my own crypto. UPDATE; I confirmed to have the 0.0015 BTC deducted back on the 9th of November and was told it would take 1 to 5 days to complete. It is now the 25th of November and still not done. And now you going to make me wait another 1 to 5 days to have it done? Also, I am currently unable to withdraw USD or Crypto either by ACH or wire transfer. Update; They finally fixed the problem, it did take them awhile to do it. They stayed in constant contact with me and were genuinely concerned about my issue. I decided to keep what little crypto I have on there for now and may add more at a later date since there exchange rates are low.

They took $100 from my account via ACH… They took $100 from my account via ACH and didn’t post to my account claiming ACH maintenance. They cannot provide a date when it will be posted and ACH maintenance is done

I have been a long term user of Pionex I have been a long term user of Pionex. I have had the opportunitt to use trading bots to generate steady revenue. If you’re still not convinced, I can assure you that it’s a great, stress free to create passive income or even make it your only income source. It’s a great platform that can be useful to both new and experienced traders

Don't deal with this company Don't deal with this company, it is a scam, So I deposited my funds from my Chase account and then did some trading for 2 months, got overall lost as their bot is ridiculous and does not work as expected. I request the withdrawal to be sent to the same account as the deposit and then it is not working, Here is what they are saying "Because our database could not generate the name of the corresponding bank based on the ABA number you entered, your withdrawal request was failed. We hope to optimize this problem in the next few days. You can try to withdraw USD to other bank accounts or initiate a withdrawal in the next week. " My Reply No way, I am going to file a case against your company, this is ridiculous, how come you took money from the same bank when I did deposit it worked and you took money from that account, and when the time come to return the money back you are giving an excuse, I wanted to speak with your Manager, if I do not receive back my money, I will proceed with a legal case

Best trading bot on the market For the past six months, I've been using Pionex and have found it to be the most user-friendly bot exchange available. I've tried a lot of bots and ultimately settled on Pionex because of its superior features. Why do I trust Pionex? It is Binance's largest broker, with very low trading fees. Pionex is the best trading bot on the market.