my name is Tierra my name is Tierra, i create a business account. Before 2 weeks after my any deposits, pionex simple closed my account. Simple say me in letter (sorre but we closed your account). But why? I didn't break any rules. If I funded my fiat account, I used my business account. If I sent money, I also used my business account. That's very strange. They made a lot of money on my transfers because each money transfer takes a 10 dollar fee.

They took $100 from my account via ACH… They took $100 from my account via ACH and didn’t post to my account claiming ACH maintenance. They cannot provide a date when it will be posted and ACH maintenance is done

I can’t withdraw my btc to an external… Ok so after the 24 hour wait why am I trying to withdraw and it’s giving “Rejected. Unknown error” . I withdraw already before then.

Best trading bot on the market For the past six months, I've been using Pionex and have found it to be the most user-friendly bot exchange available. I've tried a lot of bots and ultimately settled on Pionex because of its superior features. Why do I trust Pionex? It is Binance's largest broker, with very low trading fees. Pionex is the best trading bot on the market.

Can't withdraw my own crypto and I haven't received a reason why. I have been using Pionex since April of this year. I had trouble depositing USD and had to Deposit USDT instead, that should have been my first clue. Currently their USD ACH deposit is not working, there USD ACH withdrawal is not working, and there USD wire transfer withdrawal is not working. But the wire transfer deposit is working. I tried to withdraw my BTC but it failed. An error flashed on the screen briefly and then disappeared before I had a chance to read it. I tried again and again, same results I cannot withdraw my crypto. I opened online chat that did not help, so I submitted a ticket through email. I am waiting to see what they have to say about it, but not very happy that I cannot withdraw my own crypto. UPDATE; I confirmed to have the 0.0015 BTC deducted back on the 9th of November and was told it would take 1 to 5 days to complete. It is now the 25th of November and still not done. And now you going to make me wait another 1 to 5 days to have it done? Also, I am currently unable to withdraw USD or Crypto either by ACH or wire transfer. Update; They finally fixed the problem, it did take them awhile to do it. They stayed in constant contact with me and were genuinely concerned about my issue. I decided to keep what little crypto I have on there for now and may add more at a later date since there exchange rates are low.