BitMart and the support is top notch BitMart and the support is top notch! I’ve forgotten about the memo and my deposit was lost, I reported it and in 24h they transferred it to my BitMart account. That was really fast! Easy 5/5 rating

Bitmart not crediting accounts on crypto deposits It is been over 4 days since I transferred crypto from my private wallet to my account on Bitmart. A few hours after I made the deposit I reached out to Bitmart and submitted a ticket. I supplied all the required information, including TXID number, screenshots and account verifications. I was told the matter was escalated and that they will reach out soon. Two days ago, I waited on their live chat support to speak with someone about the status. They didn't provide me with an answer as to why it taking so long or give me an estimate on how much longer it will take. This issue is not complicated. It is real easy to verify and fix. I've had past issues with deposits on Bitmart and they were remedied within hours of my ticket submission. The fact that that this issue has not been resolved has me believing that Bitmart simply does not want to and that they rather just keep my crypto for now (or possibly forever). The value of my deposit is now down 30% from what it was at when I made the deposit on 4/11/24 and my account still has not been credited.

Don't buy or don't put your crypto… Don't buy or don't put your crypto token on BitMart, they stolen all my balance ,no way to check the history of my account , do I lost almost 2000$ . Not fiable exchange. Be careful .

Deposit confirmed on blockchain but… Deposit confirmed on blockchain but Bitmart has not credited my account 24 hours now and still nothing and the same answer Be patient

I used BitMart and I will never use it again I used BitMart and I have used many other crypto exchanges and BitMart is by far the worst one basing this on personal experience. It takes very long for the order to take place and the fees are really hight compared to other exchanges. I will not be using this app anymore. Amir