Cheryl B
GBThey Happily Accept Your Deposits, But When You Want to Withdraw Your Money, It's Impossible! I deposited funds over a year ago and purchased a small amount of crypto. I had another main trading account and didn't want to increase my average crypto price in that account, so I opened an account with Anchor. BIG MISTAKE. They love taking your deposits, but when you try to withdraw YOUR $, good luck! It has now been TWO months of trying to withdraw my ridiculously small amount of money (given the drop in price of crypto), and close my account. First, they said my withdrawal was "pending". Then they DELETED my linked bank and asked me to "relink". When I tried, I was told I could only do so if I gave my BANK PASSWORD to a third part entity that I had never heard of. This was NOT required when I opened my account and transferred money TO Anchor, so I refused. I then played email tag with support for days ( I have copies of all correspondence). Finally, after I publicly posted on their Twitter page, I was told I could verify with my routing and account numbers, which I provided TEN DAYS AGO. They said they would make a small deposit and withdrawal of a few cents to "verify" my account. They did so on Aug 8 ( I have bank records). Four days later I still could not link my bank and was asked AGAIN for my routing and acct numbers. I provided them AGAIN. Yesterday (the 16th) they finally deducted the mini deposit they made on Aug 8. So today I again tried to withdraw my funds and ( surprise!!!) was again asked to restart the process and provide routing and account numbers, even though they already completed verification via this mode!!!! Now, I am being asked to insert a 6-digit "verification code" in order to link my bank. Unfortunately, THEY NEVER EMAILED ME ANY SUCH CODE. There is NO FOLLOW-UP allowed on their withdrawal page, so you can't even say -- "You never sent me the verification code you are asking me for." You just have to keep playing tag with what seems to be a one-person "support desk" EVERYTHING IS DESIGNED TO DELAY THEM FROM EVER HAVING TO ACTUALLY DISBURSE THE FUNDS THEY OWE YOU! There are hundreds of posts on their Twitter page with similar complaints from people waiting weeks or months for their money or crypto. They are horror stories from people who claim to have lost far more money to Anchor than I. I can't understand why the rating here is 2.8 when ALL THREE REVIEWS ARE 1☆.
Justin M
GBAnchor knows I keep signing in Anchor knows I keep signing in , but the have this Null verification it says that it sent me a 6 fight code , never got the code , send me the code so I ca access my account.
Jack Hennessy
GBHORRENDOUS app HORRENDOUS app. They are actively engaging in unacceptable behavior left and right, as I (and countless others) are not able to withdraw or even send crypto to an address or bank account. Yet they hold my money and crypto hostage! It's been years of trying to get my money out to no avail, and when you contact their support they either don't respond or give you some automated answer that does a bad job at sounding like they are on top of things, but they are quite the opposite. Horrible app. UPDATE: They have reached out and said something about helping then never followed up. Absolutely ridiculous company. And now they sent an email saying the account will be closed. CRIMINALS!
Adam T
GBI am unable to withdraw my funds I am unable to withdraw my funds. App just hangs and nothing happens. Just want my money. UPDATE: Fixed issue. Worked to resolve issue.
Bruce Lasiter
GBWithdrawals are denied and not processed 2 months 4 failed attempts and 2 different banks later This is a take your deposited funds fast and allows quick trades but never releases them for withdrawal I’m on my second bank and they have yet to process the transaction and their customer service doesn’t exist and ohh a phone number that doesn’t either. So what do I do now keep requesting help and documenting the request and turn it over to my attorney, bank, and FBI.