Anchor

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1.86
Based on 14 Reviews

5

7.14%

4

14.29%

3

7.14%

2

0.00%

1

71.43%
About Anchor

Buy, sell, and send crypto.

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Cheryl B
GB

They Happily Accept Your Deposits, But When You Want to Withdraw Your Money, It's Impossible! I deposited funds over a year ago and purchased a small amount of crypto. I had another main trading account and didn't want to increase my average crypto price in that account, so I opened an account with Anchor. BIG MISTAKE. They love taking your deposits, but when you try to withdraw YOUR $, good luck! It has now been TWO months of trying to withdraw my ridiculously small amount of money (given the drop in price of crypto), and close my account. First, they said my withdrawal was "pending". Then they DELETED my linked bank and asked me to "relink". When I tried, I was told I could only do so if I gave my BANK PASSWORD to a third part entity that I had never heard of. This was NOT required when I opened my account and transferred money TO Anchor, so I refused. I then played email tag with support for days ( I have copies of all correspondence). Finally, after I publicly posted on their Twitter page, I was told I could verify with my routing and account numbers, which I provided TEN DAYS AGO. They said they would make a small deposit and withdrawal of a few cents to "verify" my account. They did so on Aug 8 ( I have bank records). Four days later I still could not link my bank and was asked AGAIN for my routing and acct numbers. I provided them AGAIN. Yesterday (the 16th) they finally deducted the mini deposit they made on Aug 8. So today I again tried to withdraw my funds and ( surprise!!!) was again asked to restart the process and provide routing and account numbers, even though they already completed verification via this mode!!!! Now, I am being asked to insert a 6-digit "verification code" in order to link my bank. Unfortunately, THEY NEVER EMAILED ME ANY SUCH CODE. There is NO FOLLOW-UP allowed on their withdrawal page, so you can't even say -- "You never sent me the verification code you are asking me for." You just have to keep playing tag with what seems to be a one-person "support desk" EVERYTHING IS DESIGNED TO DELAY THEM FROM EVER HAVING TO ACTUALLY DISBURSE THE FUNDS THEY OWE YOU! There are hundreds of posts on their Twitter page with similar complaints from people waiting weeks or months for their money or crypto. They are horror stories from people who claim to have lost far more money to Anchor than I. I can't understand why the rating here is 2.8 when ALL THREE REVIEWS ARE 1☆.

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Josh Adams
GB

It's a scam It's a scam. Just take the hit and pay for transactions at a reputable trading app. I lost atleast 2k when trying to withdraw and then their fix was adding another -500 to seem like they was helping then disappeared. So the -500 was a negative in my account when I just sent my crypto to coinbase. Only response I got was on a Google review saying they didn't get a support ticket which I have emails saying differently which shows the ghosting of customer support. Don't make the same mistake I did go elsewhere.

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Lee Ibrahim
GB

Does anyone know how to withdraw money Update: After days of emails and reaching out online in every way I could find, I was able to transfer my funds out. I updated to 3 stars because I did end up getting my money but I know many other reviews seem to have had issues in the past as well. I hope everyone else has the same experience I did and doesn't get scammed! Original Review: 1 Star - Does anyone know how to withdraw money? I’ve been trying for days with no responses. Scam! Getting a lawyer involved a good idea?

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Angel
GB

Great Customer Service Help I was unable to withdraw my funds and the customer service rep went step by step on how to get withdraw my funds. Very patient and very informative. Thank you

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Jo
GB

There is no way to transfer to a… There is no way to transfer to a private wallet or to get my money sent to my checking account. My guess is this is now a possibly illegal and definitely MASSIVELY irresponsible operation that needs to be reported to the FBI. Prove me wrong.

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