Satisfied Long Term Client I have been a member of Heritage Valley Federal Credit Union for 35+ years. My 3 sons were members since they were children when they had the dinosaur accounts. We love doing business with the credit union. Patricia, Marcus, Michael and Stephen

Highly recommend you DONT do business… Highly recommend you don’t do business with them. Heritage sent me a letter in the mail about “pre qualification” awesome I’ll give it a go I’ve had my car for some time maybe there’s a lower/better rate. Mark sent me a message after I applied for my refinance that he already had me matched with a few lenders. I mixed up 2 numbers on my application as I have slight dyslexia, he then tells me that everyone has denied my application…after he told me he already had me matched and he was putting numbers together. I fixed the numbers that I had mixed up on my application for him to tell me that they’ll get back but the end of the month is busy for “new applications only” so I may not hear back as quickly as my first application…fine no big deal. It has now been a month. I feel like I’ve been pretty patient and I saw good reviews about the company before I had applied. However, this is just my experience. Take it as you will.

Open a dialog of settlement with Customer… I have been a customer of HVFCU for over 17 years. When I started to run behind in my credit card payments, instead of contacting me to see if they could negotiate a reason or settlement with me, they opted to sue me. Most companies that care about their customers try to create an open communication to assist when a client falls behind. That is if they really care about their customers.

We are new to HVFCU We are new to HVFCU, pleased with their banking. I also like the free coin counter!

Heritage Valley is an amazing company… Heritage Valley is an amazing company filled with so many helpful people. They helped me consolidate my debt, which helped my credit score increase over time.