katie sizelove
GBKover using tactics to avoid payout I was hospitalized for 4 days. I started the claim while I was in the hospital, and they asked for access to my medical chart through the hospitals ap. While that seems super sketchy to me I was able to limit what they would be able to see and tried to allow them access. I kept getting an error message. During this time I received an email from kover asking for the information in the form of a letter from my doctor. This all happened in the course of a couple hours. Now, 4 days later, having provided all the requested info, I haven’t heard back from them and my account says “waiting for documents “. I rent a car through Uber and have a payment due tomorrow or I will lose my rental contract. Fingers crossed they come through quickly. Update A week later they have now sent the same email with the same link that doesn’t work more then 20 times. A complete failure to hold up their end of the deal.
Danielle Patterson
GBThis is a scam company This is a scam company. They have no customer service and when you try to end your membership they divert you to sending an email which they will not respond to. Don’t do it!
Maddison Goodwin
GBOnce you have the repair code you can… Once you have the repair code you can walk into an in-network store and drop off the phone for a free repair. Super easy.I don’t want to deal with a technology company that makes things complicated. Kover thinks about their users and keeps it all very smooth and simple to use. I hooked my mom up with Kover too and she worries so much less about breaking her phone that she has been doing better with it.
Chris Speech
GBkover cancelled my membership I usually get a email about my payments, but since December I hadn't received a email. I logged into my account and my membership was cancelled even though my payment information was up to date. Ive paid too much money to have my membership cancelled. Where is my refund?????
Alex Garcia
GBThey got me reactivated with Uber but… They got me reactivated with Uber but Covid tore my ratings up so bad, and pax aren’t rating like they used to so there’s no way I’d have gotten 500 RATED trips to reset. This means I got deactivated again. Been paying Kover every month. Now that I need help again, my account is there, but it just says “update” to change my plan. Why? I already have a plan! As a matter of fact I just got charged this morning!! And the chat won’t pull up my keyboard to type so I can’t even get support!