Disappointing new trading platform I recently joined Moomoo and money for a promotion they had running to receive partial stock shares just for joining and depositing. After 3 weeks and multiple contacts to a rude staff... I never received any shares. The account will be closed.

Worst brokerage ever Worst brokerage ever. I had issues opening an account since I made a typo in my address which is a simple thing to correct. I thought everything was fine and haven't noticed I send funds to this semi opened account. The funds are stuck in limbo and will likely be written off. I contacted their CS multiple times. Got various answers like they will fix this, restart and do another account, or simply call us tomorrow we will try to fix it and open your account for you. Nothing is working so far and I tried opening another account since the first one is not working and impossible to close apparently. They are clueless and will cold call you on a weekly basis if you'd like to fund your account. I would if I could but I lost hope at this point. The app looks good but that's it I would not be confident storing $$$$ there when they simply cannot resolve a super simple account opening issue after 6 weeks.

It is not trustworthy It is not trustworthy. I just started investing with MOOMOO US. But they have a pathetic system for fund withdrawal. I have tried so many times for fund withdrawal. Even after all verification, which was successful as per the system still refused to withdraw funds...simply saying irrelevant reasons Are they cheating with investors' funds?

Still waiting for dividends to show up Still waiting for dividends to show up. Dividend payment date was several days ago and still hasn’t shown up in my moomoo account. Moomoo is probably holding the money to make money on the interest.

They false adertise often They false adertise often. Their policies are not properly listed. The customer service is not helpful. They just copy the policies and dont actually engage in your inquiry. There is no management team. No one contacts you back. The app interface is also so shotty and very overwhelming.