I didn’t even want to give it a star I didn’t even want to give it a star. No customer service. They will answer when they take your money but can’t answer when you need a verification of payment. Horrible. I gotta stop messing with these online reward gift no Getty ghost banks

If I could give zero stars I would! If I could give zero stars, I would. Someone somehow got into my account and bought gift cards with all my money. They left $14.62 in my account. Point customer service is basically non-existent. No phone number to call. Only email and text message support. There has been almost zero communication from Point in trying to resolve my issue. It has been 6 days since I opened a ticket and not even one communication since that day. I am still trying to get support to update me and they are not responding to my pleas. This bank's support sucks BIG-TIME!

My account still has funds inside and I… My account still has funds inside and I was suspended without notice or a reason after using Point for a few months. No way to withdraw funds inside. Texted & Emailed Point.app and no response. Scam & Shady company!!!!!

New Ways to Earn I've always been an avid debit card user because credit cards intimidate me a bit and I would always prefer to spend what I already have and not have to worry about repaying it or interest. But, debit cards just don't have the same perks as a credit card does. Then came Point. Point lets me spend the money I know that I have without extra charges and interest with all the perks of a credit card! It's nice to be able to add it to some of the subscription services I use and earn cashback points on it. It's like I'm earning on auto-pilot. A lot of the times, I forget what merchants I can get points from so I try to use my card often and when I get the little notification from the Point app, it's a nice little surprise. This card makes earning cashback easy and it's nice to know there are no hidden fees.

Point card is amazing Point card is amazing, and I have been a customer since 2019 before there was anything special, just a debit card with 5 discounts and now with multiple ways to save from grocery shopping to my daily coffee run and have offered excellent customer service thought not by phone, but by text and I prefer so you can message customer service on the go.