If I could give zero stars I would! If I could give zero stars, I would. Someone somehow got into my account and bought gift cards with all my money. They left $14.62 in my account. Point customer service is basically non-existent. No phone number to call. Only email and text message support. There has been almost zero communication from Point in trying to resolve my issue. It has been 6 days since I opened a ticket and not even one communication since that day. I am still trying to get support to update me and they are not responding to my pleas. This bank's support sucks BIG-TIME!

My account still has funds inside and I… My account still has funds inside and I was suspended without notice or a reason after using Point for a few months. No way to withdraw funds inside. Texted & Emailed Point.app and no response. Scam & Shady company!!!!!

Point card is amazing Point card is amazing, and I have been a customer since 2019 before there was anything special, just a debit card with 5 discounts and now with multiple ways to save from grocery shopping to my daily coffee run and have offered excellent customer service thought not by phone, but by text and I prefer so you can message customer service on the go.

I love point I love point. I use it for all of my purchases and the rewards are fantastic. I have struggled with credit card debt in the past and point is the perfect solution to still receive rewards for my purchases while not getting into debt.

Favorite way to spend Before Point, I would only use travel and airline credit cards. I never truly understood how the travel points accumulated, and even when I did manage to book a flight with points, it would be a pain to coordinate the booking through the third party points platform (Chase's travel portal, for example). With Point, I get favorable rewards from some of my favorite brands, including Spotify, Netflix, and Headspace. Plus, I don't have to worry about interest charges because I'm protected from spending money I don't have due to the debit card format.