EXCEPTIONAL SERVICE I have been a customer of Central Bank (Bank of BELTON) since 2001. Other than basic services, checking, ATM, on line, I have not needed personal contact at the bank. On 9-21 I had a scam that affected my credit card and checking account. Realizing the problem we went directly to the bank and met with Megan Kyler. Megan spent the better part of the day walking us through the solution. If there is a word above EXCEPTIONAL That would be how I would describe the level of service she provided. Megan was very helpfull and patient with us and always with a smile. Solving the issues was ongoing and today, 10–30, we completed the process. My thanks to the bank and especially to Megan. The bank is lucky to have her.

Debit card shows good till 01/25 but cancelled? Been a customer since 1976. Need to use my debit card for cash at ATM. Debit card shows good until 01/25. Tried card and would not work. Signed into my online account, did not show an active Debit Card. I called customer service. Was told it had been cancelled because of no activity. I said reinitialize the card, they said could not do it. Would give me a new card, however I no longer live in Jefferson City, Missouri. Thus I cannot access cash in my account, even thou debit card still shows a valid date. What happened to customer satisfaction??

Horrible Horrible, unprofessional and rude. My husband and I have excellent credit scores and do have equity in our home. I received a call 4 days after I filed the application. They didn't even run our credit and were requesting credit scores, equity, etc. Let's just say this, I wouldn't refer them to my dog!!! He continued to cut me off as I spoke and was very evasive for absolutely no reason.

Troublesome bookkeeping errors ! No customer service Bookkeeping errors on there part !! Have to keep correcting simple errors made while accounting and generating accurate ledgers. Customer service and Supervision , was no better . Promised to return the call , when he couldn't figure out the problem, NEVER DID ! When I called back , the next day !! I began the whole process again. This company handles people's money!?!? Avoid this organization , all together !!

Charge you $8.50 processing fee every… Charge you $8.50 processing fee every time you make a payment.