BlockFi Pisses Your Money Away BlockFi uses arcane nuances in their agreements to rip off customers. I've discovered the BlockFi charge card is all of a sudden, not a BlockFi product. That is, BlockFi can freeze my crypto balances (code for stealing them?) but still insist I pay them for purchases charged to the BlockFi card. At a minimum, they should apply my crypto balance to my card payment. DO NOT do business with this dishonest firm that has mismanaged its finances and will make you pay for their recklessness.

Absolutely awful company Absolutely awful company. Today, BlockFi informed users that they would no longer offer free withdrawals on the Ethereum ecosystem. BlockFi intentionally did this right before the thanksgiving holiday, with only 7 days to go before this change goes into effect. Customers who have already used their one free withdrawal this month are essentially blindsided, and their crypto is now trapped, unable to be moved without fees. This intentional disrespect of the customer shows what a scummy company they are. They might as well be saying "F you" to the little guys who have made a hundred bucks in interest this year. Now ETH withdrawals will cost over 60$ USD, which is 3X the average current ETH gas fee cost of 20$ USD. Do not use this company. They are exploitative, money-hungry, and don't give a damn about their customers.

All gone... Still gone In November of 2021 BlockFi "froze" my account and I have not had access to this day. They do not respond to ANY requests for info. and went as far as blocking my phone. Guess my funds are gone forever. Do not just walk away from this company... RUN ! Update 6-7-22, I'm now told to contact customer service, I tried again, and they still block my incoming calls... it's a scam, never mind there high fees the main way they generate income is by taking permanent possession of your money.

My BlockFi account has been pending for… My BlockFi account has been pending for a month. This has been ongoing without acknowledgement from BlockFi or any response to my emails. I am worried BlockFi is a scam for harvesting personal data for identity fraud, as all they have done is taken my personal data and not responded to me.

Great so far I'm a customer since August, 2021. I've had great experience so far. Their support team is very good. They're very responsive, courteous and competent. I appreciate getting free withdrawal privileges each month. Also, no-loss & no-fee stablecoin exchange is great. Sure, no platform is perfect, BlockFi does have its pros and cons. Not being able to withdraw on weekends might be a big caveat to some, for example. But to me, benefits far outweighs the drawbacks.