
Mickey
GBWorst UX experience yet Worst UX experience yet. I've been using this service for a year, yet they have asked me to reverify my identity two more times. Withdrawals take more than a day and they have to approve them, which is ridiculous for crypto. Last time I sent this review it got removed because I refused to prove my identity. Focus on improving customer experience, not sweeping bad reviews under the carpet! EDIT: Appreciate your template reply but you are missing the point entirely. You are the ONLY centralized crypto product I have used to day that asks for KYC repeatedly, when it was done already! This is super painful, esp when I need to make a transaction.

Mike
USStay away! Stay away!! We applied for a business credit card, even though we have excellent credit and we have business cards with all major banks, it took them over a month to come back with a denial. They will not even give us the reason for the denial. Just a clarification to my review. It’s not about approval or denial. We have excellent credit with Experian and all other credit Bureau’s. It’s about the illegal process which BlockFi operated which is concerning. By law credit grantors have to state the reason for the denial, BlockFi states as per the response I received via email that they don’t have abide the the banking rules and regulations, which is illegal and concerning.

Andrew W
USBlockFi is more of a bank than a crypto company - weigh your needs carefully before signing up Overall the onboarding process was pretty simple. They use Plaid for banking verification, which can be problematic (although has improved over time). Yields are good on stablecoins. IR is fairly responsive, albeit utterly unable to think creatively. But, I ended up pulling my funds from BF for the following reasons: 1) OUTBOUND wallet-to-wallet transfers take up to 5 days. BF claims the delay is for security purposes. This 'friction' not only is terribly frustrating but more so just goes against the whole spirit of crypto. This became the proverbial 'final straw' for me. 2) unnecessary and long holds are placed on, both, wallet transfers of stablecoin INTO BF and for ACH transfers of USD. Again, anomlyous to the spirit of crypto. 3) only a handful of coins offered. Net net..BlockFi operates more like a bank (without any FDIC protection) rather than a crypto company. And, we shall see how long they can support the yield.

Tyler Banh
USI Love BlockFi I love BlockFi. It's the perfect place for me to hold my crypto investments and personal savings. I'm literally earning more money for doing things that I would've done anyways without the existence of BlockFi. I can't stop talking about my BlockFi interest account and credit card to my family and friends. I know they're sick of my ish by now. I've referred 8 people in the 3.5 months I've had my account open. The financial results speak for themselves.

GG
CAAbsolutely awful company Absolutely awful company. Today, BlockFi informed users that they would no longer offer free withdrawals on the Ethereum ecosystem. BlockFi intentionally did this right before the thanksgiving holiday, with only 7 days to go before this change goes into effect. Customers who have already used their one free withdrawal this month are essentially blindsided, and their crypto is now trapped, unable to be moved without fees. This intentional disrespect of the customer shows what a scummy company they are. They might as well be saying "F you" to the little guys who have made a hundred bucks in interest this year. Now ETH withdrawals will cost over 60$ USD, which is 3X the average current ETH gas fee cost of 20$ USD. Do not use this company. They are exploitative, money-hungry, and don't give a damn about their customers.