john langley
GBDon’t bother using MEXC .com Very very difficult exchange to do business with. Very very difficult to send money to despite using the designated reference number they give you for the actual payment transfer. Sent £1000 to them via wise bank transfer, got confirmation it was received by them within 2 hrs yet they failed to find my funds for 10 days so far. After totally exhausting back and forth emails they found my funds but still haven’t allocated them and I’ve had an account fully KYC verified yet still they are asking for photo of me holding my license and a full bank statement and a hand written letter stating I’m not money laundering etc ‼️ OH MY GOD ‼️ talk about make life difficult for us. I am happy to promote uphold, coinbase, kraken etc as far easier to do business with
User
CHMy experience My experience: I saw bad reviews about MEXC but I gave it a try due to the low fees. Some weeks I was successful with spot trading on MEXC. Then one day after waking up I saw that MEXC put my account under risk control: Trading and withdrawl my money is not possible during the next 30 days. Customer support is friendly as always but they only tell me to be patient and wait for the results in 30 days. It‘s my money but MEXC don‘t let me take out my money. Imagine you put money on an exchange and you‘re not able to take your money out whenever you want! Such actions as MEXC does don‘t create a safe feeling for crypto community! Update after 30 days of risk control: The risk control was lifted today. They didnt communicated why this happened, but today they lifted the risk control and I was able to withdraw my money. So I switched from one star to 3 stars.
PPS
GBTerribly bad Terribly lagging. Stop loss not always working properly and open position not according to limit order indication but a at a very disatvantageous price. On different web pages on the same asset and timeframe, the chart would show different type of candlesticks, maybe based on the type of trading you been taking or else still a glitch. Many times when you are closing a position that indicate a certain profit, the real profit turn out to be almost always way less. It's like they are working against you. Absolute crap and i suspect fraudster platform.
J.A.
NLLaughable at best Laughable at best. Looks like they dont want customers and customerservice is incredibly dumb OR a bot....I wanted to verify for KYC...pictures sent were perfectly clear and readable. They just keep asking for new ones because it was blurry...I can read all data on the picture so why cant you ? It took me hours and many attempts and i did not even get through the proces of opening an account. That is a MAJOR RED FLAG. If opening an account is already an issue. I do not wish to know how you will treat more serious issues. NEXT !! Much better is out there.
Mac Leod Ronald
FRFLAT DEPOSIT PICK UP hi mexcGlobal keep my deposit 1000 euros they ask me to prove that is indeed my account after having given multiple times evena certificate from my bank that the funds we transfered to their account nothing happensand they do not want to credit my account nor me return my fund BEWARE