Worst bank Worst bank! I discovered that my deposits are not being added to my balance. Just found over $800 not added to my balance. As of last Fridays balance, plus added deposits, minus deductions, there is over $800 missing. I’m closing my account asap!!

Run away from Flagstar Bank! Run away from Flagstar Bank!! Thank me later... They will close your bank account with one letter with no explanation out of the blue. Instead of scrambling last minute to move your banking somewhere else, do your banking with some big-name bank, not this shady institution. Save yourself time and aggravation. We had a checking account with our old bank for 20 years, and after Flagstar took over, the account was closed for no reason... Don't be next. Many other customers at my branch got the same treatment.

Absolutely horrible mortgage company Absolutely horrible mortgage company. I'm so disappointed that both my home loan and the loan for our rent house were sold to them shortly after closing. They have been a nightmare. This morning I got a voicemail with no information to call back a number that then says "this is an attempt to collect a debt" yada yada yada and I know neither loan has ever been late so I get a rep on the phone. She's starts off that my loan is due by next week in the amount of $198,000+ and I'm like "woe woe woe, what are you talking about? I've never missed a payment and have proof that you received my last one a month ago". She says she needs to read me all the "consequences" before she can answer any questions. So it turns out that they sent a letter that my escrow was actually overfunded a month ago and my payment was being reduced slightly. I paid the new amount listed earlier this month. Turns out that it wasn't supposed to go into effect until NEXT month, so my payment was $100ish short since that new payment amount shouldn't have been made yet and the old, higher payment should have been for one more month. All this BS over something so simple and easily explained and corrected, but they jump straight to scare tactics and bullying. What a horrible, horrible company. It's not fair that we get no say in loans being sold off to companies we would never choose to do business with otherwise.

Excellent Financial Mortgage Company I am the owner of 2 businesses, one of which is a property company, in addition to being a busy wife and mother. We are in the middle of a remodel and I made the mistake of not having transferred the money into the right account in time. I called Flagstar on a Saturday afternoon and within a short, very pleasant few minutes Flagstar had resolved my issues. Reena C. was my customer service representative and I cannot say enough great things about her professionalism and knowledge. I deal with a variety of financial institutions frequently. Flagstar has a great user friendly website which I wish some of the other businesses could employ and when I needed to talk with someone they were incredibly

BEWARE of FLAGSTAR Bank - They SUCK!! Unfortunately my mortgage was sold to Flagstar Bank. They SUCK!! They increased my mortgage $125 without my approval! My insurance company sent multiple letters to them because they said I didn't have enought coverage. I DO! DON'T use this bank company if you can help it. I had no choice!!! THEY ARE AWFUL!!!!