Mary A. Hunter-Dogans
GBI’ve had this mortgage company since… I’ve had this mortgage company since 2009 and I must say if you can avoid getting a mortgage through them please do! As of January they are claiming that they’ve never received my payments. When I go to the government CPFB and give them the receipt as proof all of a sudden they find them and blame it on a mix up as to where I should be sending it in the meantime my credit score is impacted! PLEASE DO YOURSELF A FAVOR AND GO SOMEWHERE ELSE!
Soysauce VanMayonesa
GBEveryone else has already said it so well...the worst! Everyone else has already said it so well, in a nutshell: this is an absolute joke of a mortgage holding company. Want a tangible example? In the year 2023 A.D., they don't have a functional app. And the browser platform gives all kinds of (inaccurate) error messages, setting up auto-pay is a nightmare, they call you over and over without saying why. Truly difficult to imagine there could be any options worse than them. Like so many others, I had no choice in the matter. C'mon, Flagstar, get your SH&T together!
Cindy Springer
GBI go to the flagstar in New Hudson I go to the flagstar in New Hudson. The employees are so very nice. Jenny helped me to order checks. They all put a smile on my face. Thank you.
Pat Finley
GBHorrible in every aspect Horrible in every aspect. Can’t get anything done with this company! My previous mortgage sold to this company and it’s as if they just started the company a day ago. The payment system failed, rejected payment from my bank twice, the automated calling doesn’t recognize my SS, and also getting the runaround to different departments after I got a letter saying my home owners insurance expired when I just paid it for the entire year. Total incompetence. I’m also wasting plenty of time on hold. This company should get -5 stars.
Jane Mckay
GBFlagstar bank is possibly the worst… Flagstar bank is possibly the worst bank Ever in the history of Banks. I can’t understand how the federal government allows them to continue in business. I worked with them for two full years, 24 payments, when they were threatening to foreclose on my home, even though the payments were coming out of my bank account. After two years and an attorney, I discovered Flagstar bank gave me two account numbers so the money I was paying in mortgage was going into someone else’s account. Flagstar stated they knew this but “” Just didn’t fix it. Don’t use this bank if you can avoid it.