Citibank Colludes with Fraudsters Four years running now Citibank has allow a fraudulent company to bill a $300 bogus annual subscription to my account. All four years I was required to jump through all kinds of hoops to fix it. Even changed my account number 4 times. They actually gave the fraudsters my new account number and home address. Had to hire an attorney to send a Cease and Desist to their CEO. Even closing my account didn't stop the madness. Citibank just accept the fraud charge anyway and then tried to bill me again anyway even after I have a letter from them confirming its fraud. WHAT?!? Clearly just another greedy bank who doesn't care about their clients at all.

don't waste your time there Their customer service is unprofessional, rude and useless. The environment is very poor and you can often hear much noise like someone else's chatting over the phone. You ask them to do something and they tell you it's done, while it turns out nothing has been done later.

They pay people for all their positive reviews THIS COMPANY IS ALL KIND OF SHADY AND WE ALL HAVE DIFFERENT EXPERIENCE BUT THEY ALL TELL THE SAME STORY OF HOW WE EITHER GOT SCAMMED OR ALMOST. THEY ARE BAD NEWS AND I WOULDN'T ADVICE ANYONE TO DO BUSINESS WITH THEM. $70,000 HELD IN THEIR POSSESSION BECAUSE I REFUSED TO PAY THE RIDICULOUS CHARGES THEY CAME UP WITH OUT OF THIN AIR. IT TOOK FILING A DISPUTE AGAINST THEM WITH { LEGAL___ASSET __CONSULT_} **** FOR A RE,COUP

I was recently diagnosed with stage 4… I was recently diagnosed with stage 4 cancer. They did surgery a week ago Tuesday and found massive spread. They closed me back up and gave me 4 to 5 months to live. I've never missed a payment in my life. I called all creditors and made arrangements to get my affairs situated and all balances paid. Hopefully with some consideration for hardship. Every company ACCEPT Citibank offered some help. Citibank, without notice closed my account. What an immoral, dirty, sinful company Citibank is. They literally closed my account because I'm dying of cancer!!!!

Horrendously Difficult Banking! Im not even sure where to begin with Citibank... -App is extremely poor very limited in what you can do -Every time I go to login on the website it takes 3-4 attempts with a 10minute security block out between every time, so I basically cant use this option as it is frustrating as hell -customer service extremely poor -I have to contact the bank via phone (minimum 30min process) every time I want to make a forward payment on a loan! Do yourselves a favour and use anyone but citibank, even if you have to pay more fees / higher rates!