Outstanding Dispute Citi failed to credit my account within 5 days of the merchant issuing a $5,000 refund on my card. After opening a dispute they issued a conditional refund until the merchant refund is posted. Short of it is one month later the merchant and conditional refunds are still on my account completely screwing up the balance. I can't pay my bills!!!! I have made 7 calls and escalated it 3 times. The last call I was promised it would be corrected in two days. That was 5 days ago. Pathetic service. Shame on them. Typical greedy corporation focusing on profit centers and not customer facing cost centers. As I wait for someone to do their job I have changed all my auto pay expenses to another card and will not use this card.

Pretty good, very reliable I've been banking with Citi for quite some time and not had many problems. Fees are low or non-existent; branch personnel are friendly and helpful. The Double Cash card works just as advertised, and provides a small but welcome bit of extra income every month. Interest rates are not competitive, however, so most of my CDs are elsewhere. I once attempted to open accounts for a housebound relative, and was told they couldn't be opened unless the account holder was present. That seemed odd, considering online accounts don't require you to be present.

home depot credit card- No humans to… home depot credit card- No humans to talk to. Hardly use the card (typically as a back up if I dont have my biz card), because when i do making a payment takes 20 min listening to all the stupid recordings explaining and OVER explaining why they suck and wasting my time.- should be a 2 min call. Inconvenient and seems shady. BS.

NEVER USE CITIBANK! Don't get sucked into signing up for Citibank card when booking AA flights like I did. They promised a $200 statement credit if I signed up for their card when booking a flight. I did & got approved but they will not honor the $200 credit. Awful, useless non-existent customer service, repeatedly telling me "there's nothing we can do". I cancelled the card. I will never use them or American again as I feel conned. I will stick to Chase and United whom I've used consistently for over 15 years ~ much better service and flights.

They pay people for all their positive reviews THIS COMPANY IS ALL KIND OF SHADY AND WE ALL HAVE DIFFERENT EXPERIENCE BUT THEY ALL TELL THE SAME STORY OF HOW WE EITHER GOT SCAMMED OR ALMOST. THEY ARE BAD NEWS AND I WOULDN'T ADVICE ANYONE TO DO BUSINESS WITH THEM. $70,000 HELD IN THEIR POSSESSION BECAUSE I REFUSED TO PAY THE RIDICULOUS CHARGES THEY CAME UP WITH OUT OF THIN AIR. IT TOOK FILING A DISPUTE AGAINST THEM WITH { LEGAL___ASSET __CONSULT_} **** FOR A RE,COUP