They pay people for all their positive reviews THIS COMPANY IS ALL KIND OF SHADY AND WE ALL HAVE DIFFERENT EXPERIENCE BUT THEY ALL TELL THE SAME STORY OF HOW WE EITHER GOT SCAMMED OR ALMOST. THEY ARE BAD NEWS AND I WOULDN'T ADVICE ANYONE TO DO BUSINESS WITH THEM. $70,000 HELD IN THEIR POSSESSION BECAUSE I REFUSED TO PAY THE RIDICULOUS CHARGES THEY CAME UP WITH OUT OF THIN AIR. IT TOOK FILING A DISPUTE AGAINST THEM WITH { LEGAL___ASSET __CONSULT_} **** FOR A RE,COUP

Worst credit card ever Worst credit card ever! I have two citibank credit cards and they cut my limit from $1000 down to $310 on one of my cards. I've never, ever been late on any of my cards. I called and tried to ask them why and the customer service representative didn't even speak good English I cut up both my Citi cards and locked both accounts.(I'm just going to pay them off and never use again) They have an F rating with the BBB and nothing but BAD reviews on google. Don't ever apply for this card! It's trash!

Citibank Australia - never again!!! Citibank Australia. Worst bank I have ever dealt with. Will never use this bank again. Worst customer service I've known and absolutely woeful online banking system. Call centre also disgraceful - can't speak English properly and put you on hold for ages even on international mobile calls. Steer clear of this dodgy bank. Should be zero stars!

don't waste your time there Their customer service is unprofessional, rude and useless. The environment is very poor and you can often hear much noise like someone else's chatting over the phone. You ask them to do something and they tell you it's done, while it turns out nothing has been done later.

NEVER USE CITIBANK! Don't get sucked into signing up for Citibank card when booking AA flights like I did. They promised a $200 statement credit if I signed up for their card when booking a flight. I did & got approved but they will not honor the $200 credit. Awful, useless non-existent customer service, repeatedly telling me "there's nothing we can do". I cancelled the card. I will never use them or American again as I feel conned. I will stick to Chase and United whom I've used consistently for over 15 years ~ much better service and flights.