DO NO USE COINS.PH AT ALL COSTS! Had a really terrible experience with their customer support. Laging failed transaction kapag bibili ka ng load or magbabayad ng bills. Sa crypto services naman, don't even bother and take your business elsewhere. Sobrang bagal ng processing kung hindi failed. Mind din na hindi safe ang crypto sa Coins dahil hindi niyo hawak yung keys. Lagi pang maintenance kaya di mo rin mabenta yung binili mong crypto! WORST! USE OTHER E-WALLETS INSTEAD!

Terrible service I used to use coins a lot. Then they throttled my account without warning and demanded I complete their KYC procedure because I'd passed an imaginary limit they wouldn't define and none of their staff seemed to know about. I refused their KYC because it was too invasive. Since then, I have been harassed on a monthly basis by their staff, demanding I fill out their list of requirements like "please list all your international assets" Their customer service is rubbish. Staff are argumentative and unhelpful. There is no way to make complaints, it's clear senior management doesn't care about their customers.

suddenly your account will be frozen and you won't be able to withdraw your hard earned money.....so avoid depositing money here for trading after I cash_in and trade, my account suddenly freezes and I can't withdraw my hard earned money..... (my account name) Joseph Martinez........whoever has want me to show proof or screen shot of my frozen coinpro account just pm me at my messenger JOSEPH PULO MARTINEZ and I will show you also my messages to coinph support

Don't Ever Use Coins.ph Useless customer service, outrageous conversion rates, and transfer fees. It takes forever to confirm BTC transfer, I sent BTC around 10 PM, and it's 2 AM the next day now, and it's still waiting for confirmations? Confirmation of what? Of the amount you scammed your clients? Stay away from this rubbish company.

locked account unable to withdraw/private data collection i had account verified years ago now which has been locked and unable to remove funds. coins.ph wants my complete private financial information to unlock my funds. if you are a foreigner beware do not deal with this company as they will freeze your funds and never release.asked me for proof of income but i have no income and only want to use the funds already depositied in MY account. dont need proof income as i only use funds in my account. still have 14000 peso that that they will not realease this