Easy to understand, and easy to contact I’m glad that the representative I spoke to was easy to understand. He also gave me his personal contact and made himself available for any questions I might have about the process to pay off this debt. Pretty patient as well and personable.

Craig Gustafson is an amazing young man… Craig Gustafson is an amazing young man who offered the best advice, patience, and empathy towards me and my student loan never-ending repayment situation (16 or 17 years of repayment with no default and still paying over $2,000 per year just in interest). Craig's kindness, concern, patience, carful explanations and persuasive skills have changed my life. I will never be able to repay his kindness.

Excellent Customer Service & Very Informative I received a call today and initially was very skeptical. After speaking to Jerrell Sims at length. I had may questions and concerns, but definitely needed help. He was so calm, patient and informative. It felt good to speak to someone who was concerned with me and my financial well being, and didn't make me feel like an irrelevant person. Hung up the phone feeling accomplished and at ease. Thank you!!

The agent was very knowledgeable and… The agent was very knowledgeable and answered all questions and my deepest concerns about trying to resolve this 30year debt. I will be 70years old still paying for student loans. Thank for connecting with one of your best agents.

Jerrell made the process easy and… Jerrell made the process easy and simple. Explain a lot and more. Thank you for your help!