Craig Gustafson is an amazing young man… Craig Gustafson is an amazing young man who offered the best advice, patience, and empathy towards me and my student loan never-ending repayment situation (16 or 17 years of repayment with no default and still paying over $2,000 per year just in interest). Craig's kindness, concern, patience, carful explanations and persuasive skills have changed my life. I will never be able to repay his kindness.

Typical Government Confusion Andrew made this frustrating mess of a parent student loan easy. Explained the entire process so it made sense. I am a senior with a spouse with Dementia. My income is based on my SSA income. Again Andrew fully explained in detail what my hardship/income may qualify me for. I got nowhere with each servicecer, as they handed me off to another. I tried to explain again with much frustration. Andrew calmed me down, made sense of the situation and explained in detail my options. I feel fortunate to find a person of his caliber as I had almost given up!!

The agent was very knowledgeable and… The agent was very knowledgeable and answered all questions and my deepest concerns about trying to resolve this 30year debt. I will be 70years old still paying for student loans. Thank for connecting with one of your best agents.

debt free the experience was great for debt management and helpful to make life easier

I was confused on the Mohela website on… I was confused on the Mohela website on what to apply for. My husband passed a year ago, and knew I would qualify for a lower monthly payment amount. You were very helpful and clearly explained my options.