Joe
GBShe was a great help She was a great help and answered All my questions and was very professional
Charles
GBAfter Speaking with Desiree Dallas… After Speaking with Desiree Dallas today, I have more of an understanding on what is being done. I was grateful that she was able to take the time to explain the process and breakdown what I should be doing on my end to move forward with the “rewards” I would gain in the end. Mrs. Dallas was the only employee that really took the time for me to be able to understand and answer my questions!
Clyde
GBExcellent and caring interaction Excellent and caring interaction. I found someone who is extremely knowledgeably but was also able to patiently listen and understand what I was saying.
Steven
GBBrian and knowing that everything is working out great What made my experience, great Brian by walking, me through everything clearing up all late payments
Rich
GBI was confused about my account I was confused about my account. Moon gave me some of the most amazing service I have ever had from any company I've worked with. I was going to END my program. She was very sincere and was able to nail down the fine details of what I was searching for in 3-4 minutes!!! This is rare and a reflection of your culture there. She even went the extra mile and looked at an email I sent to ANOTHER REP!!! And even researched my question. AMAZING!!! That's customer service at ITS FINEST!!! She shared tips with me that were clear, concise and easy to comprehend. THAKN YOU MOON!!!