Cause they gave me another chance to… Cause they gave me another chance to build up my credit and they have trust in myself

I went to my local Navy Federal branch… I went to my local Navy Federal branch and received outstanding service from both Jeannine and Mayra. The helped me to get my new car. Jeannine went above and beyond to help me get the payment for my new car in no time. I did have to come back to get everything taken care of but I also received phenomenal service from Mayra when I did. Thank you very much for making my new car purchase painless and easy.

Dehumanized by AI It was a great company until they dehumanized it with AI. Now, I get hung up on and no one has a valid reason for anything. It has become very frustrating to bank with them. I banked with them for over 30 years but like USAA, I have to change companies. It is sad that they are sacrificing personal service for AI savings. In the end it will cost them by losing members like me.

Best choice ever I am extremely happy that my sister got me involved with Navy Fed now I have all my children involved or actually have a account with Navy Fed. We are super happy that we did.

Halley was “Very” Helpful… Halley was “Very” Helpful Thoughout the process of the the paper work needed to complete the process! Navy Federal Credit Union made the process very clear & gave us confidence! That Navy Federal Credit Union was going to be the only banking company to use! Thanks!