This credit card is absolutely great This credit card is absolutely great, no problem using it. I made sure to notify Navy Federal of our vacation plans on their website of our locations and dates we would be traveling to. Everything went smooth as planned.

I called in for assistance with an email received regarding a credit card reques I called in for assistance with an email received. The representative was attentive, used great listening skills and was generally concerned about helping me with my issue. Navy federal has truly been and continues to be the best bank for all the right reasons.

Dehumanized by AI It was a great company until they dehumanized it with AI. Now, I get hung up on and no one has a valid reason for anything. It has become very frustrating to bank with them. I banked with them for over 30 years but like USAA, I have to change companies. It is sad that they are sacrificing personal service for AI savings. In the end it will cost them by losing members like me.

The loan officers are really helpful The loan officers are really helpful. Really made me feel special. Even though underwriter Takes the loan the people at Navy Federal give you a sense of caring that you That I didn’t feel with other mortgage companies, such as Quicken and everyone else I’ve dealt with. They were more like used car salesman compared to my experience with Navy Federal. Highly recommend

Thank you!! Our loan officer Kimberly and mortgagee processor Amanda from Navy Federal greatly helped us! They are kind, competent, hard-working, and caring employees, willing to go the extra mile for their customers. Our family is so happy we chose Navy Federal for our home mortgagee. Both Kimberly and Amanda are experienced and skillful in what they do. They are really solid and diligent workers, and we strongly think they should be recognized for what they do. They always picked up our phones. They always notified us of what was going on. They always tried to explain things in detail to us. They were always kind! They truly care about their customers and their home-buying experience. Our family was helped so much. Thank you so much Amanda and Kimberly! Thank you Navy Federal! You are all appreciated.