CHERYL
GBOverall great customer service! Overall great customer service! The loan process was easy, they asked for exactly what you needed to upload, the computer program was easy to navigate. FAST, secure, efficient!
DAVID
GBOur application went quicker than we… Our application went quicker than we expected. Our case manager went above our expectations in an honest and respectful way. Even when we asked questions or provided information late in the day, Stephanie would respond even after hours. We could not be happier with the service and the friendly interaction during each step of the process. Absolutely the highest recommendation.
Phillip T
GBThe loan officers are really helpful The loan officers are really helpful. Really made me feel special. Even though underwriter Takes the loan the people at Navy Federal give you a sense of caring that you That I didn’t feel with other mortgage companies, such as Quicken and everyone else I’ve dealt with. They were more like used car salesman compared to my experience with Navy Federal. Highly recommend
Donna
GBBest choice ever I am extremely happy that my sister got me involved with Navy Fed now I have all my children involved or actually have a account with Navy Fed. We are super happy that we did.
FALETAUSALA
GBCause they gave me another chance to… Cause they gave me another chance to build up my credit and they have trust in myself