Keeps me informed about my account Keeps me informed about my account. Offered me credit card. Updates me on the bank's offers of investment opportunities. Have great online as well as bank's front services. Keep it up NFCU.

The loan officers are really helpful The loan officers are really helpful. Really made me feel special. Even though underwriter Takes the loan the people at Navy Federal give you a sense of caring that you That I didn’t feel with other mortgage companies, such as Quicken and everyone else I’ve dealt with. They were more like used car salesman compared to my experience with Navy Federal. Highly recommend

They get the job done! The experience was a bit long, but building a home takes time, with the occasional update needed. Navy Federal is our go to bank for all our financial needs. Highly recommend.

Terrible experience It was an absolute terrible time. In many different ways Navy Federal failed to support my wife and I in getting this mortgage. They were terrible with setting expectations as far as what was needed from us. They also were terrible in getting back to either of us. I would never recommend anyone use this product.

I went to my local Navy Federal branch… I went to my local Navy Federal branch and received outstanding service from both Jeannine and Mayra. The helped me to get my new car. Jeannine went above and beyond to help me get the payment for my new car in no time. I did have to come back to get everything taken care of but I also received phenomenal service from Mayra when I did. Thank you very much for making my new car purchase painless and easy.