TRENDA
GBI called in for assistance with an email received regarding a credit card reques I called in for assistance with an email received. The representative was attentive, used great listening skills and was generally concerned about helping me with my issue. Navy federal has truly been and continues to be the best bank for all the right reasons.
WANDA
GBHalley was “Very” Helpful… Halley was “Very” Helpful Thoughout the process of the the paper work needed to complete the process! Navy Federal Credit Union made the process very clear & gave us confidence! That Navy Federal Credit Union was going to be the only banking company to use! Thanks!
Donna
GBBest choice ever I am extremely happy that my sister got me involved with Navy Fed now I have all my children involved or actually have a account with Navy Fed. We are super happy that we did.
MONICA
GBAlicia and Jerome were amazing Alicia and Jerome were amazing. They were professional, friendly, knowledgeable, and worked fast. At times I sent them emails, very early or late at night, not expecting them to respond until a reasonable hour but they would respond right away. Thank you both for everything!
Adam and Caroline Strotman
GBThank you!! Our loan officer Kimberly and mortgagee processor Amanda from Navy Federal greatly helped us! They are kind, competent, hard-working, and caring employees, willing to go the extra mile for their customers. Our family is so happy we chose Navy Federal for our home mortgagee. Both Kimberly and Amanda are experienced and skillful in what they do. They are really solid and diligent workers, and we strongly think they should be recognized for what they do. They always picked up our phones. They always notified us of what was going on. They always tried to explain things in detail to us. They were always kind! They truly care about their customers and their home-buying experience. Our family was helped so much. Thank you so much Amanda and Kimberly! Thank you Navy Federal! You are all appreciated.