DAVID
GBOur application went quicker than we… Our application went quicker than we expected. Our case manager went above our expectations in an honest and respectful way. Even when we asked questions or provided information late in the day, Stephanie would respond even after hours. We could not be happier with the service and the friendly interaction during each step of the process. Absolutely the highest recommendation.
Deborah G
GBThey get the job done! The experience was a bit long, but building a home takes time, with the occasional update needed. Navy Federal is our go to bank for all our financial needs. Highly recommend.
TRENDA
GBI called in for assistance with an email received regarding a credit card reques I called in for assistance with an email received. The representative was attentive, used great listening skills and was generally concerned about helping me with my issue. Navy federal has truly been and continues to be the best bank for all the right reasons.
Donna
GBBest choice ever I am extremely happy that my sister got me involved with Navy Fed now I have all my children involved or actually have a account with Navy Fed. We are super happy that we did.
CHERYL
GBOverall great customer service! Overall great customer service! The loan process was easy, they asked for exactly what you needed to upload, the computer program was easy to navigate. FAST, secure, efficient!