Navy Federal Credit Union

P.O. Box 3000, 22119-3000, Merrifield, VA, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Navy Federal Credit Union

Since 1933, Navy Federal Credit Union has grown from 7 members to over 13 million members. And, since that time, its vision statement has remained focused on serving a unique field of membership: “Be the most preferred and trusted financial institution serving the military and their families.”

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Phillip T
GB

The loan officers are really helpful The loan officers are really helpful. Really made me feel special. Even though underwriter Takes the loan the people at Navy Federal give you a sense of caring that you That I didn’t feel with other mortgage companies, such as Quicken and everyone else I’ve dealt with. They were more like used car salesman compared to my experience with Navy Federal. Highly recommend

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Paul

Outstanding HELOC with NFCU! First, the NFCU staff was very professional, thorough, and knowledgeable, especially Melissa Bradley. Second, the automated HomeSquad process was easy to understand and use. Third, I was provided full information about different options along the way. Overall, Outstanding!

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DAVID
GB

Our application went quicker than we… Our application went quicker than we expected. Our case manager went above our expectations in an honest and respectful way. Even when we asked questions or provided information late in the day, Stephanie would respond even after hours. We could not be happier with the service and the friendly interaction during each step of the process. Absolutely the highest recommendation.

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ORELIOUS
GB

Navy Federal Credit Union has the best… Navy Federal Credit Union has the best products to choose from which can easily fit into any financial situation. Auto loans are quick easy and very good rates. Member focused worth taking a look to see how Navy Fed can benefit you.

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Thom Atkinson
GB

Dehumanized by AI It was a great company until they dehumanized it with AI. Now, I get hung up on and no one has a valid reason for anything. It has become very frustrating to bank with them. I banked with them for over 30 years but like USAA, I have to change companies. It is sad that they are sacrificing personal service for AI savings. In the end it will cost them by losing members like me.

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