They get the job done! The experience was a bit long, but building a home takes time, with the occasional update needed. Navy Federal is our go to bank for all our financial needs. Highly recommend.

Dehumanized by AI It was a great company until they dehumanized it with AI. Now, I get hung up on and no one has a valid reason for anything. It has become very frustrating to bank with them. I banked with them for over 30 years but like USAA, I have to change companies. It is sad that they are sacrificing personal service for AI savings. In the end it will cost them by losing members like me.

Cause they gave me another chance to… Cause they gave me another chance to build up my credit and they have trust in myself

I had a wonderful experience I had a wonderful experience. My Loan Officer and Loan Processor were very knowledgeable and responsive to my needs. I feel like they treated me like family. Love the Home Loan Portal. It made it so easy to upload documents and get a status on my loan process.

This credit card is absolutely great This credit card is absolutely great, no problem using it. I made sure to notify Navy Federal of our vacation plans on their website of our locations and dates we would be traveling to. Everything went smooth as planned.