Adam and Caroline Strotman
GBThank you!! Our loan officer Kimberly and mortgagee processor Amanda from Navy Federal greatly helped us! They are kind, competent, hard-working, and caring employees, willing to go the extra mile for their customers. Our family is so happy we chose Navy Federal for our home mortgagee. Both Kimberly and Amanda are experienced and skillful in what they do. They are really solid and diligent workers, and we strongly think they should be recognized for what they do. They always picked up our phones. They always notified us of what was going on. They always tried to explain things in detail to us. They were always kind! They truly care about their customers and their home-buying experience. Our family was helped so much. Thank you so much Amanda and Kimberly! Thank you Navy Federal! You are all appreciated.
DANIELLE
GBBest credit union ever!!!! Love the banking relationship with Navy Federal. Anything that I have needed help with or explanation on, I received a resolve. Youth week is a great way to start your children off with a savings account and a relationship with NF.
Deborah G
GBThey get the job done! The experience was a bit long, but building a home takes time, with the occasional update needed. Navy Federal is our go to bank for all our financial needs. Highly recommend.
DAVID
GBOur application went quicker than we… Our application went quicker than we expected. Our case manager went above our expectations in an honest and respectful way. Even when we asked questions or provided information late in the day, Stephanie would respond even after hours. We could not be happier with the service and the friendly interaction during each step of the process. Absolutely the highest recommendation.
EN Rx Inc.
GBlarge deposit via mobile app I've been a member for 30 years and have made a large deposit via mobile app before as recently as last year. This year my account "doesn't qualify" for reasons that the credit union can't share with me. I have a credit score of 800, so I at least deserve to know the reason why my account doesn't qualify.