Phillip T
GBThe loan officers are really helpful The loan officers are really helpful. Really made me feel special. Even though underwriter Takes the loan the people at Navy Federal give you a sense of caring that you That I didn’t feel with other mortgage companies, such as Quicken and everyone else I’ve dealt with. They were more like used car salesman compared to my experience with Navy Federal. Highly recommend
DAVID
GBOur application went quicker than we… Our application went quicker than we expected. Our case manager went above our expectations in an honest and respectful way. Even when we asked questions or provided information late in the day, Stephanie would respond even after hours. We could not be happier with the service and the friendly interaction during each step of the process. Absolutely the highest recommendation.
WANDA
GBHalley was “Very” Helpful… Halley was “Very” Helpful Thoughout the process of the the paper work needed to complete the process! Navy Federal Credit Union made the process very clear & gave us confidence! That Navy Federal Credit Union was going to be the only banking company to use! Thanks!
Deborah G
GBThey get the job done! The experience was a bit long, but building a home takes time, with the occasional update needed. Navy Federal is our go to bank for all our financial needs. Highly recommend.
MESFIN
GBKeeps me informed about my account Keeps me informed about my account. Offered me credit card. Updates me on the bank's offers of investment opportunities. Have great online as well as bank's front services. Keep it up NFCU.